Toyota City

Man of his word Matt from DCH is a honest and reputable individual My appointment was kept. The price quoted on the phone was the price I paid The time the car w Matt from DCH is a honest and reputable individual My appointment was kept. The price quoted on the phone was the price I paid The time the car was ready was the approx time I got the car back More

Very helpful salesman Very good sales experience with Brandon was very attentive to what I wanted in the purchase of my vehicle . Responsible in seeing what features you w Very good sales experience with Brandon was very attentive to what I wanted in the purchase of my vehicle . Responsible in seeing what features you would like to have in the vehicle and explaining exactly how to use them . More

Maintenance and Detail - Excellent From the moment I drove my car into the service center all the employees came across very knowledgeable and polite. In addition to a maintenance servi From the moment I drove my car into the service center all the employees came across very knowledgeable and polite. In addition to a maintenance service I had my car detailed. It came out beautiful. More

Reliably First-Rate I was tempted to click "No" as my answer to your "was the service exceptional?" question, only because I have come to expect nothing but the highest q I was tempted to click "No" as my answer to your "was the service exceptional?" question, only because I have come to expect nothing but the highest quality service from Toyota City Service as a matter of course. Matt and the rest of the service adviser team are always clear, reliable, helpful, and thoughtful. They -- and your first-class technicians -- are the reason I feel the 1.5 hour round trip from NYC to Mamaroneck is a worthwhile time investment. More

Matthew Rivera Provides Excellent Sercice at DCH Toyota City Matthew my service adviser is outstanding & helps keep the Avalon running in tip top shape! Matt is truly the best & reason I keep coming back!!! Matthew my service adviser is outstanding & helps keep the Avalon running in tip top shape! Matt is truly the best & reason I keep coming back!!! More

Replacing a flat tire In two different visits (the first was to check the flat and order a new tire; the second was to remove the spare and put on the replacement), it was In two different visits (the first was to check the flat and order a new tire; the second was to remove the spare and put on the replacement), it was a pleasure to work with Robin White. She was friendly and efficient, told me what I needed to know, and at the end of the second visit answered some questions about my insurance coverage, accurately and immediately. Great job. I continue to appreciate the friendly and professional care from Toyota in Mamaroneck. --Gurney Williams More

Great Service From the minute I arrived - everyone is patient and polite - it goes a long way and I really appreciated it. I don't know everyone's name, but the per From the minute I arrived - everyone is patient and polite - it goes a long way and I really appreciated it. I don't know everyone's name, but the person who took my car, the person at the check in counter, Gabriel (a real sweetheart), and the person at checkout - all friendly. Never dealt with a service center as nice as Toyota's. The coffee was good, too!!!! More

Sales and Service Excellence Buying experience was unpressured, Brandon worked with us several times over several weeks while we decided what to do. Once we moved forward, we wer Buying experience was unpressured, Brandon worked with us several times over several weeks while we decided what to do. Once we moved forward, we were offered a very fair pricing on the Highlander Ltd and additional options. Allen very interested in getting the transaction done to our satisfaction. Noticed a rattle upon pickup of the vehicle and Allen and Joe (service person) were quick to move on identifying the issue (license plate rattling) and getting it and other add-on items installed in that one service stop. Location of service area near train is useful for commuters to drop and pickup car on way to work. Love the vehicle, and very happy with the dealership. More

Awesome experience with awesome people. Would highly recommend. Such a good experience.......very professional and curtious.. Was checked on every step of th experience with awesome people. Would highly recommend. Such a good experience.......very professional and curtious.. Was checked on every step of the way..simply amazing More

Great Dealership Hats off to General Sales Manager Franklin Crocker who structured a great deal on our 2019 Avalon prior to us visiting the dealership. Once there, it Hats off to General Sales Manager Franklin Crocker who structured a great deal on our 2019 Avalon prior to us visiting the dealership. Once there, it was smooth sailing with the salesman Alexei, who did a good job completing the transaction More