Toyota City

The staff and the manager are really friendly Gave me a The staff and the manager are really friendly Gave me a good deal and it’s was an amazing experience I will be back for more cars soon The staff and the manager are really friendly Gave me a good deal and it’s was an amazing experience I will be back for more cars soon More

Very satisfied with professional service at DCH. Meer Islam and Joe Croce couldn't have been more helpful in the total experience of leasing a new Corolla. They made the whole process pleasant and Meer Islam and Joe Croce couldn't have been more helpful in the total experience of leasing a new Corolla. They made the whole process pleasant and easily understandable.And they were very patient in answering my questions and helping me arrive at my final decision. Other staffers were helpful as well, including Marco in the business office. I felt like I was dealing with friends. Well done. Pete Judice. More

Joe, George and Randy was excellent in advising all the area that I would like to know. It was very helpful which was also excellent for my wife. area that I would like to know. It was very helpful which was also excellent for my wife. More

I went for maintenance. Everyone was very friendly and knowledgeable!! The woman I worked with (I cannot remember her name). Her desk is on the far left of the service area Everyone was very friendly and knowledgeable!! The woman I worked with (I cannot remember her name). Her desk is on the far left of the service area and I don’t see her name listed under the service list. She was super super friendly, very professional and I hope I get her next time!!!! More

Professional, customer focused, nice waiting room with coffe Professional, consumer focused, respectful of customers time constraints, pleasant interaction, clean waiting room and restrooms, fast service. Filli Professional, consumer focused, respectful of customers time constraints, pleasant interaction, clean waiting room and restrooms, fast service. Filling out this form was the most difficult and in need of simplicity. hfgv nvhjmn grin knight. More

Excellent service George Parker, Joe Croce, and Randy (the Finance Mgr) provided exceptional service throughout the process of buying an awesome 2019 Toyota Prius LE AW George Parker, Joe Croce, and Randy (the Finance Mgr) provided exceptional service throughout the process of buying an awesome 2019 Toyota Prius LE AWDe. Yes, I would definitely buy from this dealership again. More

Friendly and efficient We had a wonderful experience buying a car at DCH Toyota City. We could do all of the car selection and negotiations by email with Elias in a very ple We had a wonderful experience buying a car at DCH Toyota City. We could do all of the car selection and negotiations by email with Elias in a very pleasant and transparent manner. Ginny, the salesperson, is a very friendly and warm person who took the trouble to learn how to pronounce my name right. She took care of all the paperwork very efficiently. I couldn't believe how quick and easy it was. Then when we went to take delivery of the car the next day, we met Joe. He is a wonderful person who took the time to go over all aspects of the car with my wife. We both really appreciated his effort and infectious enthusiasm. Surely will remember him whenever we enter the car. In short, I have never had a more pleasant car buying experience! More

vehicle service, plus new tire, plus inspection good service, timely and pleasant., all aspects of the work to be done were reviewed with me. Work was done quickly and I was also shuttled to the din good service, timely and pleasant., all aspects of the work to be done were reviewed with me. Work was done quickly and I was also shuttled to the diner for a quick mean with the work was done. More

Outstanding , professional and expertly executed . Mark Ellison is an experienced salesman. He has Great interpersonal relations. All of our questions and concerns were addressed in an honest and tho Mark Ellison is an experienced salesman. He has Great interpersonal relations. All of our questions and concerns were addressed in an honest and thoughtful manner. Joe Croce , the delivery coordinator is very unique. He is sincere, patient, extremely knowledgeable . He explained every car appointment clearly and in detail. No question went unanswered . Follow up visits were encouraged and we will definitely return for further assistance. More

NYS Inspection The Good: The NYS Inspection was performed in a timely and expeditious manner. The car was washed and returned clean. Needs Improvement: The pro f The Good: The NYS Inspection was performed in a timely and expeditious manner. The car was washed and returned clean. Needs Improvement: The pro forma form for the free multipoint inspection of the vehicle was obviously not fully performed. Before bringing the vehicle in, I topped off such items as the windshield washer fluid but according to the multipoint inspection was low. On the other hand the brake fluid was intentionally left down slightly (~25%)) but no fluid was added. Perform the free multipoint inspection or not but if you do, be honest and accurate. More