Toyota City

Much Better Than Expected. The salesman, Brandon Gross, listened to me when I told him what I wanted and how I expected the process to go. I found he didn't waste my time and I The salesman, Brandon Gross, listened to me when I told him what I wanted and how I expected the process to go. I found he didn't waste my time and I believe he relayed my desires to his sales manager Franklin Crocker. Mr. Crocker was also very responsive when I dropped by and he happened to be taking a vacation day. I believe I received the vehicle I wanted at a fair price. In addition, the finance person, Allen Stern, who I dealt with before taking possession of the RAV 4 was informed, polite and straightforward. I am a repeat customer, having leased RAV 4s in 2010, 2013 and 2016. This was by far the best experience. P.S. Please don't take the delay in responding to this survey as any reflection in the great job your people did. Your email got lost in the shuffle. More

Highlander Great experience! John, Joe and Randy were very professional and made my car buying experience a pleasure, which is very unusual! I highly recommend Great experience! John, Joe and Randy were very professional and made my car buying experience a pleasure, which is very unusual! I highly recommend this dealership. More

Avalon Hybrid Meet, Mensah and Joe made sure that I was happy with my purchase. My wife and I felt very supported. I recommend this dealership highly. Meet, Mensah and Joe made sure that I was happy with my purchase. My wife and I felt very supported. I recommend this dealership highly. More

Joe and Alexei made this a great experience I have gone to DCH Toyota for over 10 years and leased 6 cars from them. Each experience has been outstanding. I specifically asked for Alex. He and I have gone to DCH Toyota for over 10 years and leased 6 cars from them. Each experience has been outstanding. I specifically asked for Alex. He and Joe Croce did their absolute best to make this smooth and efficient More

Great service The service Zi received was really great. Everyone is so helpful and friendly. Also I did not have to wait very long. Thanks to all! The service Zi received was really great. Everyone is so helpful and friendly. Also I did not have to wait very long. Thanks to all! More

Another terrific experience at DCH Toyota Each and every time I bring my Camry to be serviced I am greeted with professional and courteous staff members. I am usually in and out within 60 - 9 Each and every time I bring my Camry to be serviced I am greeted with professional and courteous staff members. I am usually in and out within 60 - 90 minutes. My car is cleaned and ready to drive after service. More

Ginny Bisconti What a top notch experience we had at DCH Toyota. Ginny was an exceptional salesperson and very helpful in this typically difficult scenario. Highly What a top notch experience we had at DCH Toyota. Ginny was an exceptional salesperson and very helpful in this typically difficult scenario. Highly recommend ! More

DCH comes through again !Our 4th vehicle transaction!We DCH comes through again ! Our 4th vehicle transaction! We believe in dealer loyalty when we are treated outstanding! Ginny, Joe Croce, and Menah al DCH comes through again ! Our 4th vehicle transaction! We believe in dealer loyalty when we are treated outstanding! Ginny, Joe Croce, and Menah all exceeded our expectations and definitely deserve a raise! More

George and Joe provided an exemplary customer service experience to my father in helping him purchase his car. My Dad was so pleased with the whole process starting with his test drive with George all t experience to my father in helping him purchase his car. My Dad was so pleased with the whole process starting with his test drive with George all the way up until Joe explained all of the features of is newly purchased car. This is what a customer service experience should be about . Thank you . More

The most pleasant experience acquiring a car I recently visited DCH Toyota to lease a car. It was one of the nicest experiences I have had. I have leased at least three other cars from DCH and I recently visited DCH Toyota to lease a car. It was one of the nicest experiences I have had. I have leased at least three other cars from DCH and in each case, Ginny Bisconte has provided us with the most attentive and helpful care we could ask for. She has the knowledge about the products and a wonderful attitude which together make what could be a tedious experience one we really enjoyed. Even the filling out of paperwork was a nice experience working with Menah, who explained what we were doing each step of the way. And, of course, Joe Croce, who walked me through the wonders of my new Avalon, showing me all the bells and whistles, made the experience of learning what my car could do really interesting. My experience with DCH Toyota has been all positive. The dealership is a clean, pleasant place to visit, everyone I interacted with was helpful, and the service department is the best of any dealership I have ever been involved with. Andy Fair More