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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

May 11, 2017

Great experience This is hands down, the friendliest place in San Diego County. From the first person you see at the little entrance desk, the superviser ( Steve) , th More

by Philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve service adviser
May 11, 2017 -

Toyota Carlsbad responded

Wow!! What an awesome experience to share! Thank you so much! We love to hear how we are doing and rely on our guests feedback for that! I'm very pleased to hear everyone on our team met your expectations! Have a great week and thank you so much for choosing Toyota Carlsbad!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 11, 2017

The 3rd car! This is the 3rd car I have bought from Toyota carlsbad and I tell everyone I talk to about the great experiences we have had! Omar is by far hands dow More

by Sflanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
May 12, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for returning to us for your third purchase! Omar is awesome to work with! Thank you for giving him a shout-out! Enjoy your newest ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 08, 2017

Excellent The service people made the process seamless, from start to finish all my questions where answered and my car was returned in the time that they indic More

by plryan48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D.Y. and just all the people who filled out paper work from the fellow who checked us in to the young lady cashier.
May 09, 2017 -

Toyota Carlsbad responded

Hello! Your recommendation is a great compliment! Thank you so much! I will share your kind words with our service team today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 07, 2017

Prius service, oil change, recall replacement Amazing facility and service. They service a large number of customers daily and they have plenty of service people working to accommodate their clien More

by Prius2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 09, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience! We appreciate the kind words! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 06, 2017

New car sales Excellent people! Came in through my bank's car purchase program. Matched the lowest offer from another dealership & they had the car I want in stock. More

by Dee1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy; David
May 09, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for choosing Toyota Carlsbad! I love reading reviews such as yours! You have expressed to our online community what we are all about! No stress, relaxed, and friendly. :) I will share your review with Duff and team today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 04, 2017

Quick & Friendly Had 15,000 mile service done. Had made an appointment for late afternoon but arrived way early. No problem, Marley checked me in swiftly and said it w More

by Rn123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marley, Abbeys
May 05, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your kind words! Marly is one of our superstars! It is a pleasure to hear Marly accommodating you early. We know your time is valuable! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 02, 2017

Excellent service! Superior service once again. I love coming to this dealership for service. Everyone is always super friendly and seem very knowledgable on the subject More

by JudgeJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
May 04, 2017 -

Toyota Carlsbad responded

You are so welcome! And thank you for returning to us for all of your service needs! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 01, 2017

Great car buying experience The sales and financing staff were very professional very expedient handled everything in an efficient manner I was very pleased. I was in a hurry whe More

by Dumpbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff and Nikkie
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! Glad we got you in and out! :) Enjoy our new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 01, 2017

Repair Great service and they got me in and out within the time line they provided me. From the service advisor to the service in the waiting room was great. More

by Dalesna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Carroll
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! It's great to hear your experience was fast and efficient! We appreciate you choosing us! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 30, 2017

Great experience Toyota Carlsbad made leasing my car a great experience from beginning to end. I felt no pressure as I looked at my options. Once I decided I wanted a More

by KT456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie, James, Bob, Scott
May 01, 2017 -

Toyota Carlsbad responded

Yay! I'm so pleased to hear how happy you are!! Leasing is a great option! We have many options here at Toyota Carlsbad. Something for everyone! Thank you for choosing us and for sharing your experience! Enjoy your new Camry! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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