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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
861 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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861 Reviews of Toyota Carlsbad Parts & Service

January 29, 2021

Very quick service, excellent communication...completely satisfied.. Thanks again Noah Carroll Great warranty work ..have been to this Dealership a couple times and highly recommend yea More

by hairofthedogdave13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Carroll, Amber Morris
Jan 29, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your rating and review!

January 28, 2021

My experience was very good. Kevin laird is the best service rep I have ever experienced. Very helpful, very respectful, very professional and prompt. Thank you Kevin More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Jan 29, 2021 -

Toyota Carlsbad Parts & Service responded

Thank yo so much for your great review and kind words about Kevin!

January 26, 2021

Diligently accommodating, from the reception area to the service department. Everything is well explained. I am very satisfied...I will recommend it to anyone else More

by Natzky3566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mcdonald
Jan 26, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! We appreciate you!

January 22, 2021

Been using Toyota Carlsbad for 25+ yrs. I live 20 miles away, but I use Toyota Carlsbad because they are honest, specific, & personal. Always a job done perfectly. More

by thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laird-Service Rep
Jan 25, 2021 -

Toyota Carlsbad Parts & Service responded

Hi Thomas! Thank you so much for your review and for driving a little longer to see us. We appreciate you!

January 22, 2021

I've gotten my new Toyota serviced at a couple different SD dealerships. Though this one is a bit of a drive, I am very satisfied every time. More

by RavyRav2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Graboi
Jan 25, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for traveling to see us! We appreciate the review!

January 21, 2021

Excellent service with Dave Ramstad! He is helpful, knowledgeable, kind, and professional! Friendly supportive employees. Clean facilities. I highly recommend getting your car serviced here. I have 2 More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Jan 25, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much Deb!

January 18, 2021

My Service Provider Carrins Hyatt treats me like a VIP. She is the reason I have been coming to Toyota for years . Fantastic Service. Couldn’t ask for a nicer and customer support person. More

by watersgreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrina Hyatt
Jan 18, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review and kind words about our staff!

January 18, 2021

In and out super quick. Very friendly and careful with social distances and every one in masks. Wipe car down before getting it back. Great job. More

by Tracybal26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Robinson
January 13, 2021

Always a pleasure at this location! From the moment you arrive to the moment you pick up. Travis initially helped me get all setup and even made great suggestions on what he feels would be best for my serv More

by Anajanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Adam, kenia
Jan 13, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! We appreciate you!

January 11, 2021

Service personnel were all very efficient and friendly. I was contacted and informed by Service advisor Pete Bennett as to what was done and when the car would be ready. Paying online was convenient and the More

by DSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Bennet
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