Toyota Carlsbad Parts & Service

Service was great, and everyone courteous. Had one issue in that I brought in an SUV and was given a compact rental. Wondering why service and rentals don’t coordinate so the same car is given, especially w in that I brought in an SUV and was given a compact rental. Wondering why service and rentals don’t coordinate so the same car is given, especially when scheduled many days or weeks in advance. Overall good! More

Excellent Quality work by all staff. Especially Sèrvice Advisor Ryan’s Professionalism and knowledge make feel comfortable taking all My 4 Toyota’s for service back To Toyota of Carlsbad . Advisor Ryan’s Professionalism and knowledge make feel comfortable taking all My 4 Toyota’s for service back To Toyota of Carlsbad . More

The service department’s worked as I expected—in less time that was estimated. The car seems to be running better. My major issues were not related to the service of the car. However, it took me ove time that was estimated. The car seems to be running better. My major issues were not related to the service of the car. However, it took me over a month to be able to get an appointment because the phone’s answering machine gave an answer of “please enter your ID number” followed by “please enter your PIN number.” There was no way to reach anyone to schedule the appointment. I tried online but again I couldn’t find a link for scheduling. I had to physically to the service department to get an appointment. More

From the moment I pull into the service area to checking out and taking delivery of the vehicle back, Toyota Carlsbad Service consistently performs at a World Class level. Everyone I encounter is cheerful a out and taking delivery of the vehicle back, Toyota Carlsbad Service consistently performs at a World Class level. Everyone I encounter is cheerful and clearly dedicated to the highest level of customer service. My confidence in their service will bring me back even after the factory warranty has expired. More

Great timing today and good service. I will make a note to having my car serviced on a holiday weekend. Thanks for making weekend productive. to having my car serviced on a holiday weekend. Thanks for making weekend productive. More

Shoutout to Toyota Carlsbad for the excellent service on my recent repair visit! I was impressed at how quickly they were able to assess & diagnose my vehicle. Tyler, my service manager, stayed in touch my recent repair visit! I was impressed at how quickly they were able to assess & diagnose my vehicle. Tyler, my service manager, stayed in touch with me regularly thruout the entire time they had it, explaining what needed to be done & why, and being sure I had a ride home. After he let me know the repairs were completed & that they'd test driven it & it was ready to go, picking it up was a breeze. I received my invoice both in email & text & signed for the charges via textlink. Then I talked further with Tyler in person & drove off, a very happy camper:) More

Everyone is so Friendly. They Explain everything before and after they work on my car . Everything was on time . They offered water and they ask if I need anything else and after they work on my car . Everything was on time . They offered water and they ask if I need anything else More

Excellent service! Pete was prompt, courteous and communicated effectively about the services needed for my car. I would definitely bring my car back to this dealership. communicated effectively about the services needed for my car. I would definitely bring my car back to this dealership. More

I had an appointment to have regular maintenance services performed on my Highlander. There were many other people waiting as I arrived. It took about 2 hours, which is about normal, as I waited there. All o performed on my Highlander. There were many other people waiting as I arrived. It took about 2 hours, which is about normal, as I waited there. All of the requested services were done, they, as usual, checked all the fluid levels of the car, and returned it to me. Toyota Carlsbad did it's usual fine work. I'm always pleased when I leave. They are fantastic. More