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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
908 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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908 Reviews of Toyota Carlsbad Parts & Service

April 14, 2025

My car been taken care by gentleman called able give me a quick information about my car the problem and the one that they fixed the car was on recall it takes a little bit more than I guess should be finish More

by Piere92084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coordinator was mr. Abel
Apr 15, 2025 -

Toyota Carlsbad Parts & Service responded

Piere, We appreciate both your patience and your feedback. We're glad that overall you were satisfied with your recall service and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 12, 2025

Their facility is very pleasant, it was very comfortable while I waited for the recall repair to complete. It was very professional checking in and out. I used the shuttle they had to go over to the mall an More

by fellowchap87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 14, 2025 -

Toyota Carlsbad Parts & Service responded

We're happy to see you enjoyed our service, facility, and amenities. Thank you for sharing your experience and for choosing us for your vehicle needs. Should you ever need anything in the future, please don't hesitate to let us know. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 11, 2025

Abel kept me informed on what parts and service was needed to maintain my Camry. Due to unexpected costs involved he was able to give me the maximum discounts. More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Apr 14, 2025 -

Toyota Carlsbad Parts & Service responded

Abel's a great asset to us here and it's no surprise to see that he worked hard to be as accommodating as possible. We'll be sure to share your positive feedback with him and we're here for all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 10, 2025

Brought my 2017 Toyota Tacoma for paint recall work. Work completed about a week and provided a loaner. Thank you Toyota Carlsbad. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoon Min
Apr 10, 2025 -

Toyota Carlsbad Parts & Service responded

It's our pleasure, Robert! We hope your Tacoma looks like new again and we're here for all of your future Toyota needs! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 10, 2025

Very great service. Everything went well as always. All is good all questions were answered. More

by Zozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Apr 10, 2025 -

Toyota Carlsbad Parts & Service responded

Thanks, Zozo! We're glad you always receive 5-star service here and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 08, 2025

Everything went great. It was easy to schedule service. The service agent was very informative. Everything was great. More

by Shiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Apr 09, 2025 -

Toyota Carlsbad Parts & Service responded

We're so happy to see that the service experience couldn't have gone any better for you. We appreciate you choosing us here for your Toyota needs and we hope to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

April 06, 2025

Happy with the service. Anita Spears, the service advisor, was awesome, very patient and helpful with all my questions. Vehicle was ready on time, prompt paperwork and billi More

by Nisheethg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
Apr 07, 2025 -

Toyota Carlsbad Parts & Service responded

Anita is a great asset to us here and it's no surprise to see that she worked hard to ensure that your service experience was seamless. We can't wait to share this 5-star review with her and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 31, 2025

They did an awesome job getting my truck in and getting the recall done Especially Jenifur she went over and beyond what I could’ve expected This was for the Toyota parts and services in Carlsbad More

by Seaweed949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
Apr 01, 2025 -

Toyota Carlsbad Parts & Service responded

We're here to help, and glad to see Jennifer and our team went above and beyond to assist you. We're happy to see that you're satisfied and we're looking forward to working together again in the future. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 31, 2025

Excellent customer service! !. My vehicle needed a check on something and I had to leave it overnight. They gave me free rental car and car wash voucher!! More

by Jyotika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Ramirez
Apr 01, 2025 -

Toyota Carlsbad Parts & Service responded

It's great to see that our team was accommodating and you're completely satisfied! We appreciate you choosing us for your Toyota needs and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 30, 2025

Quick in and out. Excellent service writer and finished ahead of schedule! Thank you for taking us in at the last minute! More

by bfoulk5942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 31, 2025 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We're glad we could accommodate you and get you in and out of here in no time. We appreciate you sharing your experience and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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