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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
885 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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885 Reviews of Toyota Carlsbad Parts & Service

February 05, 2025

Appts are easy to get. The service team was very clear about the work to be done. He gave me a projected finish time and the work was even done two hours early. More

by tishtaylor07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
Report | Print
Feb 06, 2025 -

Toyota Carlsbad Parts & Service responded

Tish, It's a pleasure to see that the service process was seamless and work was completed early. We're glad that you drove home satisfied and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 03, 2025

They keep me informed on the status of the car. Great job from the whole keep. More

by drmiles1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Report | Print
Feb 04, 2025 -

Toyota Carlsbad Parts & Service responded

Dr. Miles, It's a pleasure to see you received both quality service and communication. We're glad you drove home satisfied and we look forward to seeing you here at your next visit. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 03, 2025

Thank you so much! , Toyota Carlsbad and Teresa Almeda. My Toyota Highlander is running 100% 🫡. More

by Mikael322011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Almeda
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

We're glad your Highlander is running like new thanks to the help of Teresa and our service team. We appreciate this 5-star review and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 02, 2025

Excellent service. Tanner was friendly, warm and professional. As always, I had a very good experience with Toyota Carlsbad. More

by dijahass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

Tanner's a great asset to us here and it's no surprise to see he ensured you received the best service possible. We'll be sure to share this with him and we hope to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 02, 2025

Communication and performance of Service has been excellent each time. One was for routine maintenance. One big one for paint. Another for computer screen problems. Service was completed in a timely More

by heatherpresley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Kim
Report | Print
Feb 02, 2025 -

heatherpresley responded

Sometimes dealerships get a bad name for overpricing. These guys had practical, affordable solutions.

February 01, 2025

Thank you for the excellent job . It’s only an hr. to install . More great job Toyota carlsbad . More

by Ludiorque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota Avenida Encina
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We're happy to see you received prompt service and we are here for all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

January 31, 2025

Always been good to me with all my cars. you should not put a limit on my answer More

by Mooseim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

Thanks for being a valued customer. Your loyalty has not gone unnoticed and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

January 28, 2025

Thank you Nicole for your assistance in my vehicle situation. It was indeed great service 😊 More

by threesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 29, 2025 -

Toyota Carlsbad Parts & Service responded

Rees Family, It's great to see Nicole was able to accommodate you and you're satisfied. Thanks for sharing your experience and see you here in the future for all of your Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 26, 2025

Toyota Carlsbad always takes good care of my Tacoma. Always a pleasure to come here for service! More

by amerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird, Daniel, Pete, Ken, Cody
Report | Print
Jan 27, 2025 -

Toyota Carlsbad Parts & Service responded

Thanks so much for being a valued customer! It's always great to see you and your Tacoma and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 25, 2025

Excellent and quick service! I am pleased with the results, the quick turnaround and the pleasant demeanor of the service manager contact. More

by Wrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jan 27, 2025 -

Toyota Carlsbad Parts & Service responded

We're very happy to see our team got you in and out in a timely manner. We appreciate you stopping by and we can't thank you enough for this 5-star review. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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