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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,825 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,825 reviews

October 02, 2024

i love this dealership they will take care of you forsure and also very careful with everything and kind More

by Tyler K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Town East Ford responded

Thank you for your kind words! We’re delighted to hear that you love our dealership and appreciate the care and kindness our team provides. Taking great care of our customers is our top priority, and it’s wonderful to know we’ve met your expectations. We look forward to serving you again!

October 02, 2024

We really enjoyed manager and sales associate meeting us where we were at. We appreciate that we weren’t ignored. More

by OLGUINE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vroonland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that our manager and sales associate made you feel welcomed and valued during your visit. Providing attentive service is our priority, and we're glad you had a positive experience. If there's anything else we can assist you with, please let us know. We look forward to seeing you again!

October 02, 2024

Good experience. Was looking for specific truck. They kept me updated on when would be in and got me in and out. More

by Chasebpenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vroonland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that you had a good experience and that our team was able to keep you updated on your specific truck. Getting you in and out quickly is important to us, and we appreciate your trust in us. We look forward to serving you again in the future!

October 01, 2024

Very good customer service in your service department. They explained what was needed for my vehicle. Then provided rental vehicle. More

by GARYFLACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim service manager
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Oct 02, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We’re delighted to hear that you received excellent customer service from our service department. It’s great to know that our team was able to clearly explain what your vehicle needed and provide you with a rental while you waited. We appreciate your business and look forward to serving you again in the future!

October 01, 2024

Crista has great customer service and I appreciated all the help and information she gave me. More

by lawlaw71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista
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Oct 02, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that Crista provided you with excellent customer service and valuable information. We strive to ensure every customer has a positive experience, and it’s wonderful to know that Crista made an impact during your visit. If you need any further assistance, feel free to reach out!

October 01, 2024

Blake and Town East Ford were fantastic! Blake was extremely quick to respond to my inquiry, made us feel comfortable, answered all our questions, and went above and beyond to make sure we g More

by hoomant10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Town East Ford responded

Thank you so much for your wonderful review! We’re thrilled to hear that Blake and Anuj provided you with exceptional service during your experience. It’s great to know you felt comfortable and well-informed throughout the process. We’re delighted that you’re happy with your new truck, and we look forward to serving you again in the future!

October 01, 2024

Since the Lincoln dealer was much further away for me for service I went to Town East Ford and David in service was very helpful with my Lincoln Corsair service needs. I plan to return to Town East Ford for More

by DBLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're so glad to hear that David provided you with exceptional service for your Corsair. It's great to know that you felt your needs were prioritized. We look forward to welcoming you back for your future service needs. Safe travels until then!

October 01, 2024

Friendly and quick and super clear communication on expectation of services and time frame of completion. More

by juliegranberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista
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Oct 02, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and efficient experience with us. Clear communication is a top priority, and we're glad our team met your expectations regarding service and timeframes. We look forward to serving you again in the future!

October 01, 2024

David in service was very helpful and attentive for my Lincoln Corsair service needs. Since there is not a Lincoln dealer close to my home I chose Town East Ford and so far the service has been great! Tha More

by DBLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're delighted to hear that David provided helpful and attentive service for your Corsair. We’re committed to ensuring you receive the best care for your vehicle. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

October 01, 2024

Excellent customer service. Jim , the manager was very helpful. Kept in touch with me throughout the time of my car being at the shop. More

by Ricmunoz95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
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Oct 02, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Jim provided you with excellent customer service and kept you informed during your car's time in the shop. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again!

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