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Town East Ford

Mesquite, TX

4.7
2,825 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,825 reviews

October 05, 2024

They are always professional and timely. They keep a personal relationship with their regular clients like myself. More

by billy.titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chista
Oct 09, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re delighted to hear that our professionalism and timely service have consistently met your expectations. Building personal relationships with valued customers like you is something we take great pride in, and we’re thrilled to know you feel the same. We look forward to continuing to provide you with excellent service during every visit!

October 05, 2024

I went there to get the door lock replaced and you did a good job and provided a ride for me back home and delivered my car. Thank you for your great service. More

by Ayman El-Qasem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 09, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service team and that we could assist you with the door lock replacement. Providing convenient transportation is just one way we strive to make our customers' lives easier. If you need anything else in the future, please don't hesitate to reach out. We appreciate your kind words!

October 05, 2024

Overall, I would say that I have been happy with the services provided by this dealership More

by MICHAEL_SIMISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda
Oct 09, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you've been happy with the services provided by our dealership. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future! If you have any suggestions or need assistance, please feel free to reach out.

October 04, 2024

Madison was very kind and helpful with the service on my truck. I will definitely return. More

by CHARLOTTEDELEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that Madison provided you with excellent service on your truck. It's always great to know when our team makes a positive impact, and we’re glad to hear you’ll be returning. We look forward to welcoming you back for your next visit! If you ever need anything in the meantime, don’t hesitate to reach out. Safe travels!

October 04, 2024

Jim is Great treats you Good and explain s everything about what you car needs.Will return to see Jim again. More

by hemartinez1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim A.
Oct 08, 2024 -

Town East Ford responded

Thank you for your kind words! We're so glad to hear that Jim provided you with excellent service and clearly explained your car's needs. We appreciate your trust and look forward to seeing you again soon!

October 03, 2024

The work was done in a timely manner and the service personnel were very knowledgeable and courteous. More

by evergreenacreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that our team provided timely service and that you found them knowledgeable and courteous. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 03, 2024

Great customer service super fast and easy were able to find a solution to my issue More

by Johan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Delira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crista
Oct 04, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're delighted to hear that you experienced great customer service and that we could quickly find a solution to your issue. Our team is always here to help, and we look forward to serving you again in the future!

October 03, 2024

Blake did a great job start to finish great job ! !. Good experience and I recommend it More

by ileandry772
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Blake provided you with excellent service from start to finish. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 03, 2024

David McDonough was very helpful. He noticed that I was somewhat disabled and opened doors for me and moved my car as close to the door as he could get it when my car was ready so I w More

by MANUELARCHBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McDonough, Edger
Oct 04, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re delighted to hear that David went above and beyond to make your experience comfortable and informative. His dedication to providing exceptional service is truly commendable. We appreciate your trust in us and look forward to assisting you again!

October 03, 2024

Jim is always fantastic and gets the job done! The entire teams works to get you in and Jim always communicates updates on your service! Never left wondering and always leaving satisfied. More

by p.chap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Artrip
Oct 04, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jim and the team consistently provide you with great service and clear communication. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to seeing you again soon!

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