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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,017 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,017 reviews

July 02, 2025

He was very knowledgeable about the car we were in the market for and showed us all the options available to us. More

by Mekiaj1s
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Town East Ford responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that our team member provided you with thorough information about the vehicle you were considering and took the time to walk you through all your available choices. At Town East Ford, we believe that having comprehensive knowledge about our vehicles and presenting customers with clear options is essential to helping you make the best decision for your needs. Your feedback reinforces our commitment to providing helpful and informative service to every customer who visits us.

July 02, 2025

Hasan is an exceptional person to work with. I didn’t have an appointment set and he welcomed me as I got off my truck. He listened, and gave me options until we found what I was looking for and More

by Bennymadison84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Dennis-Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Town East Ford responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Hasan provided such outstanding service from the moment you arrived. It's fantastic to know that he took the time to listen to your needs and worked with you to explore different options until you found the perfect truck. We're equally pleased that Anuj was able to contribute to making your experience seamless. Your recommendation of our team means everything to us, and we appreciate your trust in Town East Ford. We look forward to serving you again in the future!

July 02, 2025

We appreciate town east ford I have purchased several vehicles and love the experience. Bertha was awesome!! More

by mgcarroll2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bertha Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Town East Ford responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you have had such positive experiences with multiple vehicle purchases with us. Your loyalty means the world to us, and we are delighted that you continue to choose us for your automotive needs. We will be sure to let Bertha know about your wonderful feedback - she will be so pleased to hear how well she took care of you. We truly value customers like you who appreciate the service we strive to provide every day.

July 01, 2025

Cesar is a great salesman definitely made the buying experience and dealer better than expected More

by Nathanaelv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Town East Ford responded

Thank you for taking the time to share your feedback about your experience. We are pleased to hear that Cesar provided excellent service and made your car buying experience better than you expected. Our team works hard to ensure every customer has a positive experience, and it sounds like Cesar delivered on that commitment. We are, however, concerned about the overall rating of your review, and would love to speak with you to learn what we could have improved upon during your visit. At your convenience, please reach out to Lance Smith at jsmith02@vtaig.com. We appreciate your business and look forward to hearing from you.

June 27, 2025

Mr. Farle made my car buying experience very easy. He was very knowledgeable and honest with us through the entire process. More

by Lkriddle.1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2025

I was looking for a very specific trim package of F150XLT and they don't last long when they are available. I started to work with Cameron a week ago and he was very helpful through the whole process. The or More

by joshcarrolltx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Town East Ford responded

Thank you for sharing such a detailed and thoughtful review! It’s great to hear that Cameron was attentive and proactive in helping you find the right F-150, especially with the challenges of locating specific trim packages. It sounds like the upgrade to the Lariat was a fantastic fit, and we’re glad the trade-in process and overall experience were smooth and fair. Enjoy your new Lariat—it’s a great truck! We truly appreciate your recommendation and look forward to being here for you down the road.

June 24, 2025

Jimmy Hall, Farley and Anuj helped me get into my new Escape. I highly recommend Town East Ford. More

by lisagduke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Town East Ford responded

We’re thrilled to hear about your great experience with Jimmy, Farle, and Anuj! Thank you for recommending us and congratulations on your new Escape! Enjoy the ride!

June 23, 2025

Price was thousands higher when I got there than advertised on Car Gurus. Dealer add ons. Bait and Switch. Didn't appreciate that. More

by TOM.PANNO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keekee McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Town East Ford responded

We’re truly sorry to hear about your experience, Tom. We strive for transparency and customer satisfaction, and it’s clear we fell short in your case. Your feedback is invaluable to us, and we’ll use it to improve our communication and service moving forward. If you would like to discuss your situation further, please reach out to Lance Smith at jsmith02@vtaig.com. Thank you for sharing your thoughts.

June 20, 2025

I had a fantastic experience working with Bertha during my recent car purchase. From the moment I walked in, she was welcoming, knowledgeable, and genuinely interested in helping me find the right vehicle— More

by McCaw.tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bertha Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Town East Ford responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Bertha provided such exceptional service. We strive to make every car purchase a positive journey, and it’s great to know she made a lasting impression. Enjoy your new vehicle!

June 19, 2025

Walk in and received what I wanted, how I wanted! Great experience. Staff was nice and helpful. More

by kccumby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasan Dennis-Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Town East Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that our team was able to assist you in getting exactly what you wanted. We appreciate your support and look forward to serving you again!

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