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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,825 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,825 reviews

September 15, 2024

Thanks for thanking the time to assist me with the oil change and being courtesy. More

by PRICESTEPHANIE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Town East Ford responded

Thank you for your kind words! We’re glad we could assist you with your oil change and that you had a positive experience with our team. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, don’t hesitate to reach out.

September 15, 2024

My Salesman was Rafael, and in finance, was Cas. Both were fantastic. Rafael made the truck purchase experience so easy, and Cass worked with me, nothing high pressure. Now I am driving a great truc More

by joeywells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a new hire that was training with Rafael the day I was there. I think she would make a great addition to your team
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Sep 16, 2024 -

Town East Ford responded

Thank you for sharing your wonderful experience! We’re delighted to hear that Rafael and Cas made your truck purchase smooth and enjoyable. It’s fantastic to know that their exceptional service made the drive worthwhile. We look forward to assisting you with all your future car and truck needs, both for purchases and maintenance. If you ever need anything, don’t hesitate to reach out. Enjoy your new truck and safe travels!

September 14, 2024

Got my dream car! It was a breeze working with this place and the people! More

by kmgilliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Town East Ford responded

Congratulations on getting your dream car! We're thrilled to hear that the process was smooth and enjoyable for you. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Enjoy your new vehicle, and thanks for choosing us!

September 14, 2024

Didn't know what was wrong, turned out I needed a new battery, David got me right in. Very pleased with the service More

by mesadebra56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McDonough
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Sep 16, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're glad David could assist and get you back on the road with a new battery. Providing quick and efficient service is important to us. If you need anything else, we're here to help!

September 14, 2024

Farle, Ryan and Boris could not have done a better job helping us purchase and finance our new vehicle! More

by Bridget
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Woolever
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Town East Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that Farle, Ryan, and Boris provided exceptional service during your purchase and financing process. We’ll make sure to share your kind words with them. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

September 14, 2024

The work was a good job and the service was very good. Customer service is good. I love you. Thank you again. More

by Tawana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Arias
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Sep 16, 2024 -

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with the work and our customer service. It means a lot to us, and we love having you as a valued customer. Thank you again, and we look forward to serving you in the future!

September 13, 2024

Quick appointments, great service. Employees are friendly, good pricing. Making an appointment was easy and they explained what they would do More

by ywiggins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with our quick appointments, great service, and friendly staff. We’re also glad that our team provided clear explanations and offered good pricing. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 13, 2024

Service at time of visit was excellent. Except having a manager return my voicemail twice More

by mpuentes43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for your feedback! We’re glad to hear that you had an excellent service experience during your visit. If you need any further assistance or have additional concerns, please feel free to reach out. We appreciate your patience and look forward to serving you better in the future.

September 13, 2024

Had an emergency while hauling horses long distance in the Texas heat and this service team was fabulous! More

by aggiedvm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for sharing your experience! We’re delighted to hear that our service team was able to assist you effectively during your emergency. We understand how stressful such situations can be, especially in the Texas heat, and we’re glad we could provide the support you needed. If there’s anything else we can do for you, please don’t hesitate to reach out. Safe travels and best wishes!

September 13, 2024

Nice clean and convenient place to get my vehicles worked on when they need it. More

by DAMNITAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that you find our facility clean and convenient for your vehicle service needs. Maintaining a welcoming environment is important to us, and we appreciate your recognition. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to seeing you again!

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