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Tower Honda of Longview - Service Center

Longview, TX

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440 Reviews of Tower Honda of Longview - Service Center

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June 15, 2024

They did some re-call work on our 2017 Civic Hatchback. Scheduling the appointment on the phone was quick, easy and the very next day we brought it in for the work. Shannon explained everything beautiful More

by RONALD.LARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Every aspect of Tower Honda receives an A+ rating from me. They strive to put their customers first, and are trustworthy and honest when it comes to everything. More

by aquatamlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Ken Bachus was able to work our car into their schedule and did so on a short notice. More

by cwilmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Bachus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I brought my van in for service within 1 week of purchasing - turns out my "problem" was user error BUT the experience overall was a good one. Scheduling the appointment was easy, but I do believe More

by ehugman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
June 05, 2024

Mat Smith, was very easy to work with! He was honest about the time frame on my repairs and took care of everything! More

by Dana Dessesaure/Dane Lilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith (?)
June 04, 2024

Wonderful experience as always. I am always so pleased when I go in for my service appointments. More

by kaylacpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Good customer service and the job of oil change and tire rotation was good. The on site customer service was incredible More

by JESSICA.TILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Everyone at this dealership is always so nice. My car had its oil change and tires rotated In record time. Thank you. More

by YELLOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I am always more than satisfied with the service department and trust Shannon 100% with the advice she gives. I only want her to be my advisor More

by VSCHNARRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I appreciate the ease of scheduling and dropping off my car for service. The waiting room is very nice and clean with popcorn and water! Plus the bathrooms have a TV in the mirror! More

by KERSEY.STEFANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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