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Tower Honda of Longview - Service Center

Longview, TX

4.7
455 Reviews

455 Reviews of Tower Honda of Longview - Service Center

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June 25, 2023

Kahli makes every experience great when I arrive and makes the whole process very easy for me. He went above and beyond for me this last time to get me quotes on tires and explain every thing I needed t More

by rearea7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Had to take the car back a second time because the original work was not done adequately. More

by JOHNRECTENWALD
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Very pleasant to work with! Diagnosed the problem right away and my car was ready when promised. Shannon was super! If my home was not 10 hours away, I would definitely consider More

by JLJL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Quick, nice and simple. I will go back if I need to! Except the waiting room smelled bad More

by kassie.lynn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Shannon is amazing she has really helped throughout this process She has always returned calls and helped in anyway possible More

by dfluellen0509
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Very helpful Very accommodating in giving me a car to drive while my car was being serviced More

by PMUELLER3155
Recommend Dealer
Yes
Employees Worked With
Gary Carson
June 21, 2023

Had some miscommunication on some work being done and on pricing of the repairs for car More

by JDCK2183
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Matt Rocks! He made the whole service experience painless and took so much care with my car! More

by dshil35
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

I was very pleased with the service and communication during this time. Matthew was very kind to me & Aransome (Peanut) was a big help to me. More

by Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aransome Ingram & Matthew
June 17, 2023

Very professional and courteous and clean waiting area and tv screens on the mirror in the bathroom More

by mightyqm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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