Tower Honda of Longview - Service Center

It sucks! Ordered a key fob, wound up with two trips and a $165 key! Ordered a key fob, wound up with two trips and a $165 key! More

They were polite and efficient. Waiting area was clean and comfortable as well. Thank you! Waiting area was clean and comfortable as well. Thank you! More

So far, everything has been just fine. The personnel and the service have been topnotch, and I have no complaints at all. The personnel and the service have been topnotch, and I have no complaints at all. More

Horrible service. My skid plate came off less than a week after my oil change at Honda towers of Longview and I went back to Honda to see if they could order one for My skid plate came off less than a week after my oil change at Honda towers of Longview and I went back to Honda to see if they could order one for me for a little less since they did not put the skid plate back on correctly after oil change ( I know they take the skid plates off for oil change and this has happened to other people with Hondas after an oil change). They lied and told me they would call me and never did. Kahli specifically gave me his name and said he would call me after talking to service supervisor who was out that day but he did not. I am very disappointed. I have been with Honda since 2017 and the service has just gotten worse and the prices much more expensive. now I have had to pay for an overpriced oil change and a whole new skid plate. Not with the time or money to fix their mistakes. More

Mister Valadez did an outstanding job on helping me also the department manager did a great job assisting me in the problem the department manager did a great job assisting me in the problem More

Efficiency is the hallmark of Tower Honda, and I am pleased to be a part of it. pleased to be a part of it. More

Their service is amazing. Techs are polite and helpful. Waiting area is neat and clean. Definitely my go to for car issues. Techs are polite and helpful. Waiting area is neat and clean. Definitely my go to for car issues. More

Good customer service. Employees very friendly and attentive. Gets the job done that is needed. Employees very friendly and attentive. Gets the job done that is needed. More

Lacking of good customer service, follow up on ordering recall parts taking 2 months, service taking twice as long as initially told, does not appear to have adequate management of service department compa recall parts taking 2 months, service taking twice as long as initially told, does not appear to have adequate management of service department compared to other dealerships. More

Great service and great people at this dealership. I'm a long time customer and will continue to be one. I'm a long time customer and will continue to be one. More