Tower Honda of Longview - Service Center

Everything went well. Tires and oil change. Wait time seemed a little long with appointment Tires and oil change. Wait time seemed a little long with appointment More

Gary Carson is outstanding. He is always courteous, professional, competent, and a caring. He makes a service appointment very easy. He is always courteous, professional, competent, and a caring. He makes a service appointment very easy. More

The service dept was very efficient. The staff is friendly and knowledgeable. The entire area was clean. The staff is friendly and knowledgeable. The entire area was clean. More

She was very courteous and helpful and took care of my needs in a timely manner needs in a timely manner More

Everything went smoothly with this service. Nice and comfortable customer waiting area. Everything was explained well before and after the service. Nice and comfortable customer waiting area. Everything was explained well before and after the service. More

Excellent service even without appointment, they fixed my tire and checked it all out. Many thanks tire and checked it all out. Many thanks More

They are pleasant. The waiting room is nice. I love how they wash my car. Customer service is awesome! The waiting room is nice. I love how they wash my car. Customer service is awesome! More

Cannot even get a simple text message returned! ! Very poor customer service from 2 different salesmen and an attitude from the finance department when we cancelled our extended warranty. Never rece ! Very poor customer service from 2 different salesmen and an attitude from the finance department when we cancelled our extended warranty. Never received a copy of the cancellation and we cannot get someone to respond to our request for a copy. We bought a $35000 vehicle so you would think we could get a little cooperation. I just had the second salesman, Tyler, who was referred to us by the GM, tell us to contact our original salesman, Mark, because he is not our salesman as we did not purchase a vehicle from him??? Excuse me….sorry to have bothered you Tyler. We are so done with this dealership!!! More

It was a good attention good service and they do jobs faster and they washed my car faster and they washed my car More

Person representing this dealership was very kind, professional and new her job. I appreciate her to the fullest. professional and new her job. I appreciate her to the fullest. More