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Tower Honda of Longview - Service Center

Longview, TX

4.7
454 Reviews

454 Reviews of Tower Honda of Longview - Service Center

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March 08, 2024

They always provide excellent customer service. They also communicate very well with me. Always keeping me informed on what was done and needs to be done to my car. More

by JULIESTOWE
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
March 03, 2024

Personal friendly helpful excellent customer service Super nice and perfect workmanship with very nice people More

by SCRAVEY
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
February 29, 2024

We signed an estimate $500, end up paying $714. We get blamed for the service department putting on a wrong sensor. Wasted a whole second day . Very negative attitudes from people in the shop. If i More

by APOLLOSPEED
Recommend Dealer
No
Employees Worked With
Matthew and Shannon
February 11, 2024

Excellent and fast service, the car was received immediately and very kind the technician at reception More

by Manuel Aleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Ok I went in to get car serviced with the mindset that I would be at dealership at least 2 to 4 hours. I was wrong! I was there 45 minutes and car was done. Yes it was safety recalls but Tower Honda exceede More

by estroell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Always takes care of us like family. I recommended all my friends and family to Carlos. He's fantastic! More

by klambert05142011
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzales, he's the best! 5 out of 5!
February 02, 2024

Kahli Grant was excellent. He was informative and professional. I even saw him helping an elderly customer to his car. I was just in for routine maintenance but the wai More

by richkaiser
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Very sweet and very professional. They got me in that day. Service was quickly done More

by tlallen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

This dealership is awesome! It is very clean, and Shannon Gonzalez is the best Service Advisor. More

by DMGRAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Tower Honda's service department is the best. They are friendly and do a great job. More

by HCBOTTER
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
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