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Torrington Hyundai

Torrington, CT

4.0
252 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 252 reviews

June 29, 2026

Service department has gone down hill. They do not fix your car and just charge more for unnecessary things. More

by lindakulinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah was wonderful!
Jul 03, 2026 -

Torrington Hyundai responded

Linda, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Jon Alfano President jon@torringtonhyundai.com

June 27, 2026

They did a great job but now my engine light is on saying engine control system has a possible condition. More

by mjg201427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
Jun 29, 2026 -

Torrington Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. Please contact our service department for further resolution. Jon Alfano President jon@torringtonhyundai.com

Jun 29, 2026 -

Torrington Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jon Alfano President jon@torringtonhyundai.com

June 24, 2026

Excellent service. Kept me updated on what needed to be done. Organized. Great customer focus. More

by cavery7882
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 24, 2026 -

Torrington Hyundai responded

Thank you for mentioning how organized our team was and for appreciating the updates throughout your Hyundai Santa Fe service. We’re glad you felt informed and supported. We look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

June 22, 2026

Erratic treatment. Brought car in for regular service. Always use the dealer for all service as we bought the car there. They had recall work to do. Car had grease More

by bargelizard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
Jun 26, 2026 -

Torrington Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Alfano President jon@torringtonhyundai.com

June 19, 2026

Garret is always great to deal with. Car was repaired in a timely manner and done to my satisfaction. More

by cherring0580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Jun 20, 2026 -

Torrington Hyundai responded

It’s wonderful to hear your Hyundai was repaired promptly and met your expectations. We appreciate your continued trust and look forward to helping you again whenever you need service. Jon Alfano President jon@torringtonhyundai.com

June 19, 2026

Excellent service on my car every time. Courteous, knowledgeable, informative. A little trouble connecting on phone recently, maybe a staff shortage? More

by lsdenton123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Torrington Hyundai responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Jon Alfano President jon@torringtonhyundai.com

June 19, 2026

Great service but waited 1 hour 45 minutes for oil change and I had an appointment More

by elgadomski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Torrington Hyundai responded

Thanks for sharing about your experience with Torrington Hyundai. We appreciate your business and hope to see you again soon! Jon Alfano President jon@torringtonhyundai.com

June 18, 2026

Wonderful to deal with. Helpful, friendly and no pressure. It felt like old home week. More

by dmjones822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Torrington Hyundai responded

Thank you for sharing your experience. We’re pleased our team provided helpful, friendly, and pressure-free service on your Hyundai Tucson. It’s great to know it felt like a familiar visit; we look forward to seeing you again. Jon Alfano President jon@torringtonhyundai.com

June 15, 2026

Service is limited due to the number of technicians available, so wait times can be lengthy. Communication throughout the process was lacking. I once waited over two hours for my vehicle to be inspecte More

by dani.langan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Synott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Laughman
Jun 18, 2026 -

Torrington Hyundai responded

Dani, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jon Alfano President jon@torringtonhyundai.com

June 13, 2026

Well there are several things wrong with the car but I'm sure they'll all get fixed More

by valcyr64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Torrington Hyundai responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Jon Alfano President jon@torringtonhyundai.com