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Tony Serra Nissan

Cullman, AL

4.5
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,686 reviews

September 26, 2024

Quality work has always been performed at reasonable prices scheduling can be difficult at times More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gouge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Bullard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Felt pressured into purchasing. Wasn’t communicating properly felt like sale men cared more about selling a car then my over car needs More

by nhol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jodie, Waldon
Sep 29, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

September 26, 2024

The service attendant, Mandolyn, appeared less than 15 seconds after I pulled into the service bay. I needed an oil change, tires rotated, and scheduled maintenance done. She provided me with a list of ev More

by thosfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn
Sep 29, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Every thing went just great our salesman was the best could not have as for is better salesman More

by noaol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
Sep 29, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Great service and was pleased with the help that was given to me. Recommended to anyone. More

by chriscrnwll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braydin Ross
Sep 29, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Worked with us until we had a car we liked in our budget. Salesman was very informative. More

by trumpet6710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Wright
Sep 29, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 24, 2024

Mechanic left smart Alec comments on service report. ..took my daughter's car in and they did nothing to repair the problem. More

by ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

September 22, 2024

SKYLER MORIN WAS AN EXCELLENT SALESMAN, WHICH WAS WHY I CHOSE THIS DEALERSHIP TO PURCHASE MY VEHICLE. HE DESERVES A 5 STAR RATING. I WILL BE FINDING SKYLER FOR ALL OF MY VEHICLE PURCHASES IN THE FUTURE. T More

by SARGENTFRAZIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SKYLER MORIN
Sep 30, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2024

Service was fast and explained well with everything that they did to the vehicle. Madalyn was wonderful and very courteous with me while I was stressed out. More

by ashley_coe_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gouge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madalyn
Sep 30, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2024

This dealership was absolutely fantastic! Cody Salem is a very professional and knowledgeable man and I would recommend him and Tony Serra Nissan any day! More

by tdanielj.3088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
Sep 30, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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