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Tony Serra Nissan
Cullman, AL
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,325 reviews
June 21, 2026
I'm sitting on the side of the road right now because the truck they sold me broke down on the 2nd drive truck they sold me broke down on the 2nd drive More
by John.workman2102
Verified Customer
June 19, 2026
Dishonest and unprofessional. I was not given a fair deal or any appreciation for purchase. I got the car I wanted but hated giving them my business. I was not given a fair deal or any appreciation for purchase. I got the car I wanted but hated giving them my business. More
by jenniferhamilton2
Employees Worked With
Jacob
June 18, 2026
Very good experience. Everyone was very nice and we left satisfied. It was a very friendly atmosphere. Everyone was very nice and we left satisfied. It was a very friendly atmosphere. More
by annaehaden
June 18, 2026
He was very helpful, and respectful. He was very patient with the time it took to get through the process, at a very emotional time for me. He was very patient with the time it took to get through the process, at a very emotional time for me. More
by Brendawrrr
June 17, 2026
This is the 3rd vehicle I have bought from Matt in the past 10 months. 1 trade-in and 2 singles. 2 of them were used and 1 was brand new. Everyone at the dealership from the salesman Matt H. to the sales past 10 months. 1 trade-in and 2 singles. 2 of them were used and 1 was brand new. Everyone at the dealership from the salesman Matt H. to the sales manager to the financing manager was excellent. Highly recommend and I will be back in about a yr to purchase another new vehicle. But only if Matthew is there. Customer service was excellent, they were genuinely friendly and cared what my thoughts and concerns were. More
by redshieldtransport
Employees Worked With
Matthew Hanson
June 17, 2026
Great Great customer service answered all my questions. Showed respect towards my grandson helped him find the bathroom and snacks Showed respect towards my grandson helped him find the bathroom and snacks More
by scrainehornsby6
June 16, 2026
Appointment was on time. Service was done quickly. Waiting area was comfortable. All interactions with employees was friendly. Service was done quickly. Waiting area was comfortable. All interactions with employees was friendly. More
by Bobby
June 12, 2026
Very compassionate with my daughter looking for her first adult purchase, they gave her plenty of time to decide what she really wanted and didn't push to hard to sell her something she didn't want. It was e adult purchase, they gave her plenty of time to decide what she really wanted and didn't push to hard to sell her something she didn't want. It was emotional for her, but she ended up with her dream car! Thank you! We will be repeating customers! 5 stars from us! We tried other dealerships but Nissan in Cullman made us feel comfortable and at home! Thank you! More
by Southernclean78
Employees Worked With
Zack Rooks
June 11, 2026
Jason and the entire staff are great. This was the second vehicles we have purchased from Tony Serra Nissan and will not hesitate to make the hour drive from our home the next time we pur This was the second vehicles we have purchased from Tony Serra Nissan and will not hesitate to make the hour drive from our home the next time we purchase a car. No matter the distance they are worth the drive More
by travislindsay16
