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Tony Serra Nissan

Cullman, AL

4.6
1,506 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,506 reviews

May 13, 2024

James is hands down one of the best I’ve ever dealt with. He went above and beyond to get us not what we thought we going to get, but better. We will be dealing with him again. More

by malloriembrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bavar
May 10, 2024

My wife brought it in and handed them a index card stating oil ,filter and rotate tires when she to desk it was $45 charge for an air filter that was not ask for. More

by rckritner1945
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Had a service due on my truck and took it to Tony Serra Nissan. The immediate impression was great. My service advisor, Mandolyn P, met with me and discussed the service details and took care of my vehicle More

by kevin_mos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell
May 10, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

May 09, 2024

I was lied to, decided to cancel the deal, was told my check was not deposited. It was... now I'm trying to get my money back. More

by kjack88222
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
None listed
May 10, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

May 09, 2024

Very fast service, and easy to just drop your vehicle off get it serviced and get a call back when it’s ready. More

by kennethstewart380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 10, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 08, 2024

Nissan Cullman serviced my Rogue in a timely manner and everyone was very helpful and friendly. Thank you More

by chrislynnpayne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

Has been a good experience every time I have had to go there and very friendly. More

by tammynewman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 06, 2024

This was the first time that I used this dealership. My previous dealership was always too busy to return my calls for a service appointment. The customer service was great and the tuneup has helped imp More

by 2016 PF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2024

Good customer service, willing to work with you, on the car you want to drive. More

by Lucky Devil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy cooper
May 07, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2024

Best dealership in cullman Al and Micheal Crider and the Gm are awesome folks thank y’all for everything More

by kevinsears70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Crider
May 07, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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