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Tony Serra Nissan

Cullman, AL

4.5
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,690 reviews

October 23, 2023

I appreciate the service I received on my car. Everything was handled well and in a timely manner. More

by Dana Hughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Dana Hughey, we are very happy to have provided you with such a positive experience!

October 19, 2023

The Salesman that helped us was absolutely amazing, very friendly and was the only enjoyable part of this purchase. After signing all our forms with him we were informed by the lady who does the loan that w More

by HMC20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name but she was training at that store and was left then friendly, she was actually very unprofessional and down right rude to my disabled husband.
Oct 21, 2023 -

Tony Serra Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Tony Serra Nissan.

October 18, 2023

That's I really good service there. Nice people and the really good part, they let me start my credit with them More

by homerotomassalinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Tony Serra Nissan responded

Hi Homerotomassalinas, thank you so much for your positive comments about Tony Serra Nissan! Homerotomassalinas, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Homerotomassalinas, we are very happy to have provided you with such a positive experience!

October 18, 2023

i was very well pleased with the dealership and Mr swope who worked hard on getting the suv i wanted More

by bradley6608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincente Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Tony Serra Nissan responded

Bradley6608, your wonderful feedback and rating mean a lot to us. Bradley6608, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2023

They do super job of making sure the maintenance on my car is kept up, they are speedy on oil changes, I love my Nissan dealer More

by kege2013001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Tony Serra Nissan responded

Kege2013001, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2023

I was completely satisfied. They done exactly what they said they would do and done it in amount of time they said. More

by judy.jones8284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris schafers
Oct 19, 2023 -

Tony Serra Nissan responded

Judy.jones8284, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2023

They were very friendly & polite & take car of what I asked them to for my car More

by sybleshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Tony Serra Nissan responded

Hi Sybleshaw, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2023

Went in for regular service no appointment Oil change. Prompt service. Took good care of me More

by sshedd97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Tony Serra Nissan responded

Sshedd97, thank you for the high star rating! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 15, 2023

Great service and friendly customer service. Vincent was outstanding with the purchase of my vehicle. More

by dsponie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincente Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Tony Serra Nissan responded

Dsponie, your wonderful feedback and rating mean a lot to us. Hi Dsponie, we are very happy to have provided you with such a positive experience!

October 14, 2023

Successful purchase from a Great Team Such a Blessing to work with y'all 5 stars isn't enough y'all deserve more. More

by maryrohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Tony Serra Nissan responded

Hi Maryrohn, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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