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Tony Serra Nissan

Cullman, AL

4.5
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,690 reviews

November 27, 2023

As always I had a great experience. Brian was knowledgeable and explained everything to me that I needed for my service. More

by amshockley94
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 29, 2023 -

Tony Serra Nissan responded

Amshockley94, we are so happy to read such a great review about Tony Serra Nissan! Amshockley94, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Amshockley94, we are very happy to have provided you with such a positive experience!

November 25, 2023

Said I needed a new battery and started before they could start it and see what’s wrong. That they would do it for $1000. Went somewhere else to get a second opinion and spent $323 to replace the 3 wires I n More

by tonya42094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Tony Serra Nissan responded

Tonya42094, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would like to get some more details about your experience with us. Call us at 256-739-1771

November 25, 2023

The staff was very friendly. The waiting area is nice. My vehicle was repaired. I have no complaints about my visit. More

by jennadpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Jennadpayne, we are very happy to have provided you with such a positive experience!

November 24, 2023

Great Great experience and very helpful and communicated very well! Wish I would have just looked in the inside back of the car first! Damaged More

by garysabrina
Recommend Dealer
Yes
Employees Worked With
Mason
Dec 29, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Garysabrina, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

November 23, 2023

Service was pretty quick. Overall good experience with service and customer service. Will use again More

by garynelson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Tony Serra Nissan responded

Garynelson81, we are glad we could help! Hi Garynelson81, we are very happy to have provided you with such a positive experience!

November 21, 2023

They are a great group of people! They know what they're doing !I trust them with my vehicle!!! More

by annettestapler1
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Kennedy
Nov 21, 2023 -

annettestapler1 responded

Thank you!

Nov 21, 2023 -

annettestapler1 responded

Thank you for doing a great job!

November 17, 2023

I have had no issues so far with my car or the staff at this location. More

by terrycupp.zaxbys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Tony Serra Nissan responded

Terrycupp.zaxbys, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 16, 2023

Fast check in process and very friendly staff. Will definitely use them again for oil changes and other routine maintenance More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Tony Serra Nissan responded

Hi Andrew, we are very happy to have provided you with such a positive experience!

November 16, 2023

My visit was met with professional workers. They also had my car in and out in no time for an oil change. More

by lindahegerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 15, 2023

Mason was very personable and honest. He answered all our questions and our experience at Tiny Nissan was one of our best experiences we’ve ever had!! Bravo Mason and the whole team! We r More

by Julee2022!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Tony Serra Nissan responded

Julee2022!, we are glad we could help! Julee2022!, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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