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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
January 17, 2024
Detailed. , focused. Responsive to the customers concerns. Easy to talk to.will use again when needed. , focused. Responsive to the customers concerns. Easy to talk to.will use again when needed. More
by joyce_d_box
Verified Customer
January 17, 2024
Just isn't the same as it was a couple of years ago. Something has changed not for the better.The atmosphere, the people who I first met are all gone and they were extremely helpful. Something has changed not for the better.The atmosphere, the people who I first met are all gone and they were extremely helpful. More
by ebull22
Employees Worked With
January 17, 2024
The sales and finance did all they could to get us the car and payment we wanted. Very pleased car and payment we wanted. Very pleased More
by d.r.wilson4339
Employees Worked With
January 16, 2024
They will work with you to make sure you are happy and get you in the car you want. get you in the car you want. More
by stephy4bama
January 16, 2024
Awesome service department they are very thorough. They know how to treat customers from the services writers to the technicians to the parts guys and even the cashiers. They know how to treat customers from the services writers to the technicians to the parts guys and even the cashiers. More
by ahipp18
January 16, 2024
Everyone was very friendly and courteous. The service department was took very good care of my truck. I found everyone to be knowledgeable. The service department was took very good care of my truck. I found everyone to be knowledgeable. More
by Lisadegoede26
Employees Worked With
January 16, 2024
There was an issue with our transmission, and they did not leave us without a loaner vehicle. Very much appreciated. not leave us without a loaner vehicle. Very much appreciated. More
by trish.velez09
January 16, 2024
Quick easy process. Everyone was extremely nice and hospitable. Still in love with my new car and thank Tony Serra Nissan. Everyone was extremely nice and hospitable. Still in love with my new car and thank Tony Serra Nissan. More
by chloewade2018
Employees Worked With
January 16, 2024
Very Nice,,,well pleased about tha service. .gave me price on my Axles but I couldn’t afford it.. .gave me price on my Axles but I couldn’t afford it.. More
by Barb
January 16, 2024
The people are nice but it's been very aggravating to deal with. The only thing the service department has done so far for me is clean my car. Honest I could have done it at home just as good or better. deal with. The only thing the service department has done so far for me is clean my car. Honest I could have done it at home just as good or better. Tape still on the window, never vacuum out the back. More
by missyjoygilbert
Employees Worked With
Matt and Kyle
