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Tony Serra Nissan

Cullman, AL

4.5
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,690 reviews

February 03, 2024

Did what I asked for, didn't try to sell additional services No no no No More

by worcfeet5
Recommend Dealer
Yes
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 03, 2024

Salesman, Wyatt- Finance, Rhett - Manager, Matt - top notch!! I would 100% recommend using these three guys! They were awesome!! I’m loving my new Rogue! More

by kcalvert4644
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance, Rhett and Manager, Matt
Feb 24, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2024

Good service ? ? Lost my keys, but after abt 15 mins they found them. Got them mixed with another set. More

by silvercurles
Recommend Dealer
Yes
Employees Worked With
Young girl
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We apologize for the mix up and if you have any other questions or concerns please reach out to us at (256)739-1771. We hope you have a great day!

February 02, 2024

Every step was calculated with confidence and excellence And Cody keeps a very clean workspace! More

by 13katieee
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 24, 2024 -

Tony Serra Nissan responded

13katieee, thank you for your kind words and this wonderful review!

February 01, 2024

Car was evaluated in a timely fashion and I received prompt updates on progress. Pick up and payment went smoothly More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Ashton
Feb 24, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 01, 2024

It was fast I was there and they got me in and out with great speed More

by paulinekarcher
Recommend Dealer
Yes
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2024

Good and friendly. Helpful. Did not pressure me into a service that I needed to talk to my husband about first. More

by lisaj0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 01, 2024

fast and easy open all day to serve my needs for my 2022 car need More

by dmchan35049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Boyett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Tony Serra Nissan responded

Dmchan35049, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. We look forward to your next visit! Take care!

February 01, 2024

Always gets me in and services my vehicle fast! They have some of the friendliest check in people More

by Donna
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Kennedy
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2024

Okay ? ? All right ?? ?? ?????????????????? ?? ?? ?? ?? ?? ?? ?? ?? More

by jeremyhale87
Recommend Dealer
Yes
Feb 24, 2024 -

Tony Serra Nissan responded

Jeremyhale87, thank you for the high star rating!

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