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Tony Serra Nissan
Cullman, AL
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,687 reviews
Verified Customer
May 29, 2024
I would like to recognize Ashton. She was very pleasant, professional and a pleasure to chat a little with. She was very pleasant, professional and a pleasure to chat a little with. More
by R Rodgers
Employees Worked With
Ashton, the Service Desk Rep. she was great. Other than paying, Ashton was the only staff I interacted with.
May 29, 2024
Courteous, professional sales people. Prompt, thorough service. Responsive followup. Flexible schedule for test drive and maintenance. Prompt, thorough service. Responsive followup. Flexible schedule for test drive and maintenance. More
by rjmanney
Employees Worked With
Cody and Danielle
May 28, 2024
Nobody knew how to work the sunbit for me to make payments manger that knew how to work it stayed in his office making the lady helping me walk back and forth just to ask him questions for me. Also s payments manger that knew how to work it stayed in his office making the lady helping me walk back and forth just to ask him questions for me. Also sold us a vehicle that we have had problems with since we got it they told us everything was up to date on the vehicle and that’s definitely not true with all the repairs we have had to have done it. More
by mmoore39
Employees Worked With
Not showing
May 27, 2024
Extremely rude, not customer friendly. No respect for customer. Shady and unprofessional. Misleading and dishonest No respect for customer. Shady and unprofessional. Misleading and dishonest More
by garyjoeparker
May 23, 2024
Had a recall repair done. They were friendly and had my car done in a timely manner. They were friendly and had my car done in a timely manner. More
by no.1bamafann
May 22, 2024
We were walk in customers and was greeted immediately by Mike Crider. Mike went over and above what was expected to ensure we had a pleasant buying experience. Mike saw that all our questions were answered Mike Crider. Mike went over and above what was expected to ensure we had a pleasant buying experience. Mike saw that all our questions were answered and the end result was a purchase. Everyone we encountered presented professionalism. Brantley, the sales manager was very courteous and we were extremely pleased with his knowledge and willingness to see that the sale occurred. Thank you Serra Nissan for happy customers! More
by kathy.brown5219
Employees Worked With
Mike Crider, Brantley and Susan Sheridan
