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Tony Serra Nissan

Cullman, AL

4.5
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,687 reviews

August 09, 2024

They are always nice and has always taken care of my needs for my cehicle More

by arnoldtina7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 08, 2024

The young lady in the service department was delightful and very helpful. Oil change was done last minute at the end of the day, in a reasonable amount of time. The wait in the lobby was pleasant with coff More

by rachaela1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the young lady’s name at the service reception desk. I’m guessing Erin?
Aug 10, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 08, 2024

Could not find or fix issue with car. Took car back 3 times for ac issue More

by sljohnson0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhett Tucker
Aug 10, 2024 -

Tony Serra Nissan responded

Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 08, 2024

Wonderful atmosphere with a phenomenal group of people that are willing to find you the exact vehicle to suit your needs. Tremendous service department that takes great care of all the vehicles in house o More

by deaconprkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deacon Parker
Aug 10, 2024 -

Tony Serra Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tony Serra Nissan! We hope you have a great day!

August 08, 2024

Nothing but confusion and lack of knowledge on the problem Telling me no problems when I’m stranded for hrs on side of road. Place needs help. Sorry More

by jamesmoore9153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman in service
Aug 10, 2024 -

Tony Serra Nissan responded

Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 06, 2024

Very pleased with everything, Ethan was very helpful would definitely recommend this dealership to anyone More

by kjohnson.13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Frasier
Aug 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 15, 2024

I hate the whole process of buying a car and I don’t usually like salespeople but Jason Dumas was awesome and made the whole process a breeze. More

by Lanita.parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dumas
Jul 17, 2024 -

Tony Serra Nissan responded

Hi Lanita.parker, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! We hope you have a great day!

June 28, 2024

Great customer service! Would definitely recommend this dealership to my family and friends..Thank you More

by rosetbrown60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gouge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2024

They made it seamless for me to buy my car, wasn't expecting it to be so easy More

by jerrymccutcheon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crider
Jun 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2024

Jason and his team were phenomenal such a fun experience buying my new pathfinder. I love my new vehicle. More

by GREG.LUNCEFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brantley Brian Jason
Jun 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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