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Tony Serra Nissan

Cullman, AL

4.5
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,687 reviews

August 23, 2024

Its ok. Wait time was a little long. Free popcorn was a plus with my kid More

by mtubbs75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie graves
Aug 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2024

Pleasant experience. Everyone was professional and friendly Caiden was great as well as the managers More

by deborahdcamped
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Caiden
Aug 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2024

Smooth experience dealing with Tony Serra Nissan. The car issues I was having was fixed! Thank you all! More

by tokenwatson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2024

Love how fast and courteous the young ladies are working to get you in for vehicle service Ashtin Hipp is the young lady that waited on us and showed us where to go while we waited. Even came back and check More

by angelforu47@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp service department.
August 21, 2024

The outside of the car was not as clean as it should have been upon delivery of a brand-new vehicle. Also, no one explained how to operate the various features of the dashboard. More

by jimhumiston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rhonda Harbor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Tony Serra Nissan responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (256) 739-1771 so we can work towards a solution. Thank you and have a great day.

August 21, 2024

Kaiden Adams did a great job as salesman. I'll be very sura to recommed him and your dealership. More

by joe10203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiden Adams
Aug 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2024

I had an excellent buying experience with Cody Salem at Tony Serra Nissan. I would definitely recommend this dealership and Cody to anyone in the market for a vehicle. More

by cindyeddy78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem - FIVE STARS
Aug 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2024

They do good work and are exceptionally friendly. One of the saleswomen gave me a xxxxxxx in the restroom. More

by Chester Davitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great people. Very friendly and they went above and beyond to help me get into the car I wanted. Thanks again! I want to give a special thanks to my sales represen More

by Amy Mann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Routen
Aug 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2024

Very Great experience dealing with Tony Serra Nissan. Thanks again Michael sweeney and Cody Salem. More

by gigi202235565
Recommend Dealer
Yes
Employees Worked With
Michael sweeney
Aug 16, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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