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Tony Honda Kona

Kailua Kona, HI

4.6
420 Reviews

75-5608 Kuakini Hwy

Kailua Kona, HI

96740

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420 Reviews of Tony Honda Kona

March 21, 2018

Summary Review Very detailed oriented from appt setting in mailer, to arrival, drop off/pickup service, mechanical services repairs etc. and the complimentary car wa More

by Honda Hybrid 2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan and the driver
March 21, 2018

Service agent, Alex, was so knowledgeable & reassuring. I was so pleased with your agent Alex. She explained everything that was being done to my car. Hope that she will be available on my next service. More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
March 20, 2018

Great people in the repair department. Very friendly. Karly Grimes has been taking care of me and my car for a long time, and I really appreciate the extra care she takes in keeping us on the road. This More

by kohalanei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karly Grimes and Jeff, the shuttle driver
March 13, 2018

Big Island means Big Service I have leased two Honda CRVs from Big Island. I am a customer for life. The sales and service is ONO! You are treated like friends. More

by John Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Service Rep
December 22, 2017

Service I took my insight in for a emission system check and the service department was quick in checking my car and informing me in the issue and offered fol More

by Wataic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey
December 03, 2017

There service people shouldn't touch Mercedes vehicles. After 2 visits they managed to change my oil and filter and tell me that my ML 350 steering column electric adjustment lever is working fine as it onl More

by Timothy Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karly Grimes
November 27, 2017

Best Car Purchase Ever I brought my Honda CRV in for service and while I waited, I wanted to look at the larger Honda Pilot. Shayne was very accommodating, personable and n More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Johnson and Thad Estrada
October 11, 2017

A to B Vehicle We all know buying a car is like going to the dentist, we hate to do it. With that being said Vincent (salesmen) and Big Island Honda made our experie More

by Steve B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
August 23, 2017

Customer Service Been looking for a Honda Pilot for quite some time although there were a few scratches to my standards and price .We (my husband) are so Happy to have More

by Pua Kaahanui
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brady Tupou
July 22, 2017

Exceptional service! I arrived in Kona from Sydney, Australia with 7 pieces of luggages. OT came to pick me up at the airport. On the way to Honda to get my Honda Fit, w More

by tinale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Othell Miller and a business manager (I'm sorry that I forgot his name)
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