Tony Honda Kona

Excellent service! I have a Toyota that I got from a friend. My first car was a Honda and I liked your service. Went to Toyota a few times for service and was so dissa I have a Toyota that I got from a friend. My first car was a Honda and I liked your service. Went to Toyota a few times for service and was so dissatisfied with their service, I asked Stan Heldt if Honda could service my Toyota. He said sure! I'm a very happy, satisfied customer. You treat me special. Thank you very much! More

Consistently Great Auto and Customer Service Complimentary 1st maintenance on new HR-V which they called to set up. We are consistently pleased with their personable & reliable service departmen Complimentary 1st maintenance on new HR-V which they called to set up. We are consistently pleased with their personable & reliable service department and with the great reliability of Hondas. More

WOW! SERVICE! Excellent service Julie and,Karly and the gentlemen sitting on the first desk where we check in. We dropped our car off 2 hrs. early for a airbag rec Excellent service Julie and,Karly and the gentlemen sitting on the first desk where we check in. We dropped our car off 2 hrs. early for a airbag recall and the gentleman immediately took care of us, apologized for any inconvenience and said they would call as soon as it was done. Got home and an hour later I get an e-mail. Your car is done. Wow! and they washed my car and did a multi-point inspection. Thanks everyone! You all deserve something special from your Company. Aloha, D. Sasaki More

Check Engine Light is on Everyone in the service dept is very friendly and attentive. Not only did they find the problem, I got a multi-point inspection and car wash at the sa Everyone in the service dept is very friendly and attentive. Not only did they find the problem, I got a multi-point inspection and car wash at the same time. The best part was knowing they spent the time to make sure I didn't have a major problem, told me the gas cap needed to be replaced and there was no charge for today's visit. I purchased a Honda gas cap for my 2003 CRV and was happily on my way. Mahalo Karly. More

Great Job Kenya!!!!! Kenya Gary my Service Representative provided me with fantastic follow-up and terrific customer service. Kenya is extremely courteous at all times and Kenya Gary my Service Representative provided me with fantastic follow-up and terrific customer service. Kenya is extremely courteous at all times and provides insightful solutions which I feel keeps my best interest in mind. I certainly hope that you will recognize him for his service efforts, he is the reason why I will continue to be a customer of Big Island Honda Service. Glenn Okamoto More

Got a great car at a great deal Mike was honest and friendly and easy to work with. We were really thinking about the purchase for a couple weeks , he was very respectful and helpful Mike was honest and friendly and easy to work with. We were really thinking about the purchase for a couple weeks , he was very respectful and helpful with the process and didn't put any pressure on us , which I had felt stopping by other dealerships. To top it all off , I think we got an absolutely fantastic deal and drive home with a brand new car. More

Service car I went on a very busy day so had a very long wait, but understandable on why. I was surprised on the charges - didn't expect cost - 1st time there. Se I went on a very busy day so had a very long wait, but understandable on why. I was surprised on the charges - didn't expect cost - 1st time there. Service guy gave me a break on some charges...makes me think I was going to be overcharged w/out the break...but very grateful for it. More

Great first experience from a dealership. The guys over at Big Island Honda are truly outstanding, extremely professional and helpful. Not only did I drove out with an awesome vehicle, they we The guys over at Big Island Honda are truly outstanding, extremely professional and helpful. Not only did I drove out with an awesome vehicle, they were willing to help me establish credit from zero credit at all. Great customer service and always prepared to pick up a phone call for any questions and concerns. Would recommend and HAVE recommended a whole bunch of people already. More

Great experince! My mom and I went into Honda looking to buy a used car but OT helped us realize that we could reasonably afford a brand new car! We were taken care of My mom and I went into Honda looking to buy a used car but OT helped us realize that we could reasonably afford a brand new car! We were taken care of and never pressured. We are so happy with our new car! More

good service got good deal from Dave for replacement of alternator and multiple fluids replacement saved me time from replacing alternator myself, which I could got good deal from Dave for replacement of alternator and multiple fluids replacement saved me time from replacing alternator myself, which I could do. DR TED More