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Tony Honda Hilo

Hilo, HI

4.7
463 Reviews

124 Wiwoole St

Hilo, HI

96720

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463 Reviews of Tony Honda Hilo

December 01, 2020

The guys are friendly and helpful in communicating the The guys are friendly and helpful in communicating the needs of my vehicle. As for the time spent? Took for ever for an oil change. More

by tekurionui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen ishi
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the feed back. We are continuing to make improvement to our process to make things faster. Hope to see you soon and try for an even better experience! Garrett F Service Manager

November 28, 2020

Fast and great customer service! Will definitely go there for any service for my Honda Civic. Gal in the service department was very friendly and helpful. More

by MELCANETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
November 28, 2020

They always have my back. Clint and Lori are great—I appreciate their help!!! So friendly and I usually have a quick service when I get there—in and out! More

by 808ROCHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Sliva, Lori Taylor
November 27, 2020

Service department was awesome. Clint always goes a over and beyond to assist and help. Staff are friendly and helpful. Explain action of service is clear and thorough. More

by KANAKACUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint DeSilva
November 26, 2020

Everyone there was very helpful and friendly. The service was quicker then we thought it would be. We are very happy with our new car. A big thank you to Steve and Krystal for their excellent service. More

by SHERIDEAN.ARQUETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Krystal , Vincent Owings
November 24, 2020

Friendly staff. Fast service. Even when you have an issue with your service, they are quick to address the problem. Will definitely go back to service. More

by CNJHIRAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint DeSilva
November 19, 2020

Friendly staff & good service. Had the oil & filter change along with other recommended services.The paperwork explained what other service items needed to be done & had photos which helped immensely. More

by LOLOLODI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
November 17, 2020

I received excellent service when I sent my car into the service department at Tony Honda hilo. They kept me informed and completed my car quickly and efficiently. More

by bckkb0076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Fujioka
November 17, 2020

We have always had great service at the Hilo Tony Honda. We have been going to the service center here for five years. We are always greeted with a friendly smile and are able to make appointments in a time More

by bonniekemp1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
November 16, 2020

I appreciate the integrity of this dealership. I know what work they recommend is what needs to be done. I once took my car in with a list of things I wanted done. They did them all but one...the mechani More

by MOOREJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
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