Tony Honda Hilo

Went into Honda because we killed the battery by sitting in a parking stall for over an hour listening to the radio, engine off, and forgot about the automatic day-time driving lights. Car wouldn't start a in a parking stall for over an hour listening to the radio, engine off, and forgot about the automatic day-time driving lights. Car wouldn't start and needed a "jump". After driving around for about 90 minutes, drove to Honda. They put the battery on charger/tester several times and were assured by readings that the battery is still sound. I hale their thorough efforts on the customer's behalf. And no scoldings from Lori. She's why I keep coming back More

Your service dept is the best, they are always ready to respond to last minute request. Lorie has always friendly and helpful, willing to go the extra mile. respond to last minute request. Lorie has always friendly and helpful, willing to go the extra mile. More

Clint is always pleasant to work with. Your waiting is comfortable and the television is a nice feature, especially when the sound is turned off. comfortable and the television is a nice feature, especially when the sound is turned off. More

Friendly service department staff. Much Mahalo’s to Garrett and Lori in the service department for their awesome customer service and attention to detail with vehicle services. Garrett and Lori in the service department for their awesome customer service and attention to detail with vehicle services. More

We came in for an oil change and tire rotation. Glenn called and told us our tire tread was probably too low to go until the next oil change/tire rotation, so we got 4 new tires for the price of 3 and pe called and told us our tire tread was probably too low to go until the next oil change/tire rotation, so we got 4 new tires for the price of 3 and peace of mind with the only part that touches the road. MAHALO!!! More

Lori was amazing! I called to see if there was an appointment for service available and got a call back right away. I was able to schedule same day service and then add on safety check and transmissi appointment for service available and got a call back right away. I was able to schedule same day service and then add on safety check and transmission fluid replacement too. I also loved the new feature of receiving my inspection report via text message. It was very easy and informative. Lori made my experience quick and easy. More

Tony Honda service department is number one! They take care of you. If you ever need anything just call them they will help you fix your car. care of you. If you ever need anything just call them they will help you fix your car. More

We brought in our Honda Odyssey for several recalls. When we got home we noticed the rubber strip on one of our side sliding doors was crimpled in. We called back and they said they don't think it was When we got home we noticed the rubber strip on one of our side sliding doors was crimpled in. We called back and they said they don't think it was them who did that, but funny it wasn't like that before we took it in. They said they will check it on next service appointment. Hoping it doesn't leak in my van and cause rusting. More

Glenn, our service advisor, and honestly the whole the service team are amazing. The most informative and helpful group of people I've had work on my any of my vehicles ever. service team are amazing. The most informative and helpful group of people I've had work on my any of my vehicles ever. More

More than the dealership it's Clint DeSilva who has always given excellent service. I appreciate his taking the time to always answer my questions. always given excellent service. I appreciate his taking the time to always answer my questions. More