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Tony Honda Hilo

Hilo, HI

4.7
462 Reviews

124 Wiwoole St

Hilo, HI

96720

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462 Reviews of Tony Honda Hilo

December 09, 2020

Car inspection. The staff was very friendly. The inspection took longer than expected, but otherwise everything was fine. Future service was recommended at a later date. More

by LMSHIMA57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Ishii
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the feed back. We are continuing to make improvement to our process to make things faster. Hope to see you soon and try for an even better experience! Garrett F Service Manager

December 08, 2020

I was greeted right away. Check in and check out process was quick. Recommendations were detailed and not confusing. Service advisor is friendly and hard working. Wait time was not long. Prices were fair. I More

by Mahealani Cayaban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor, Clint DeSilva, Glen Ishi, Alvin Orita, Garrett Fujioka
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Garrett F Service Manager

December 08, 2020

Aloha, and great service at Tony Honda Hilo! Lori Taylor at Hilo Honda got me in and out with my car's recall service in the time she promised. The whole staff was so friendly and helpful, made the time fly More

by 1952lauraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor, George, Vincent Owings
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Garrett F Service Manager

December 08, 2020

Aloha I like Tony Honda's service team.They are kind, Aloha I like Tony Honda's service team. They are kind, friendly and good service. One of the reason why I choose Honda car is good service and kindn More

by manayuimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Garrett F Service Manager

December 07, 2020

Aloha, good service just took longer than expected & did not solve problem. Had leak in tire,but could not find problem. Tire is still loosing air. Plan to take to an actual tire dealership - R&G. Tires in More

by PANIOLO52.MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
December 07, 2020

Lori Taylor at Tony Honda Hilo service is always amazing! She goes out of her way to make things work for me. And not only does she remember my name but my partner's name, too! More

by KAMELE11
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you! Hope to see you again soon! Garrett F Service Manager

December 05, 2020

Lori Taylor is our go to person when our Accord needs attention. She replies to voice messages and is very helpful with scheduling service as soon as possible. She is greatly appreciated! More

by MSATO09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
Dec 17, 2020 -

Tony Honda Hilo responded

Glad you had a great experience! We appreciate your business! Garrett F Service Manager

December 02, 2020

From the start to finish Greetings from when u arrive From the start to finish Greetings from when u arrive Everybody smiling Everybody is friendly Always up to answer questions Very energetic More

by Mosesahuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
Dec 17, 2020 -

Tony Honda Hilo responded

Glad you had a great experience! We appreciate your business! Garrett F Service Manager

December 01, 2020

This dealership has been of awesome service to me for over fifteen years and for three cars!!! the staff is helpful, friendly and always accommodating! I have never had an unsmiling face or bad attitude. More

by JANETASM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Glen, Clint and all of the shuttle drivers.
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Riley H Sales Manager

December 01, 2020

The guys are friendly and helpful in communicating the The guys are friendly and helpful in communicating the needs of my vehicle. As for the time spent? Took for ever for an oil change. More

by tekurionui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen ishi
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the feed back. We are continuing to make improvement to our process to make things faster. Hope to see you soon and try for an even better experience! Garrett F Service Manager

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