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Tony Honda Hilo

Hilo, HI

4.7
462 Reviews

124 Wiwoole St

Hilo, HI

96720

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462 Reviews of Tony Honda Hilo

December 25, 2020

Thanks for getting me in so fast- checking in was a breeze, Lori was phenomenal in terms of facilitating the service. Tx for taking care of my cat! More

by gerhard4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
Dec 26, 2020 -

Tony Honda Hilo responded

Thank you! We appreciate your business! Garrett F Service manager

December 24, 2020

Got what I needed done.! It was done in a timely manner. I liked the fact about the recommendations being text and able to communicate that way. Easy and fast! More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Dec 24, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business and hope to see you again soon! Garrett F Service Manager

December 24, 2020

Service here is always excellent. I'm always greeted with a smile and everyone is courteous and professional. A well-run enterprise. Thank you very much. More

by HAWAIIAGENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Vincent Owings
Dec 24, 2020 -

Tony Honda Hilo responded

Again - Thank for the kind words and we look forward to your next visit! Garrett F Service Manager

December 24, 2020

great services and nice staff work was no fast and as told. will use them agian for my Honda needs. thank you very much for the good work. More

by akeef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Dec 26, 2020 -

Tony Honda Hilo responded

Thank you! We appreciate your business! Garrett F Service Manager

December 23, 2020

Honda dealership has always been very professional and Honda dealership has always been very professional and I’ve grown to trust them through the years and that’s why I continue to stay with them and I More

by PAMEANGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorie
Dec 23, 2020 -

Tony Honda Hilo responded

Thank you for the great feed back! We appreciate your business! Garrett F Service Manager

December 20, 2020

I have bought three cars from Hilo Honda and have had excellent service every time! The staff is attentive and friendly. Their service department is also professional and friendly. More

by angel.olmstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian, Mark, Glen and Clint
Dec 21, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Garrett F Service Manager

December 19, 2020

I went in to get a Safety Check which expired at the end of this month and I talked to Lori and she was able to have someone do it while I waited. For this I appreciated she was able to have someone do More

by pam3051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Dec 21, 2020 -

Tony Honda Hilo responded

Thank you! Glad we could help right away! Garrett F Service Manager

December 18, 2020

Thank you..service was for a recall on my Honda’s airbag. I’m grateful the maker notified me about this so that I may get it corrected for the safety of myself, my Ohana, and others.. Mahalos, Parona Cobb-A More

by kapiolani79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Dec 18, 2020 -

Tony Honda Hilo responded

Thanks you for the feed back! Glad we could of service! Garrett F Service Manager

December 18, 2020

Thank you. I trust Glen Ishii. He is expert and supports his mechanics' work. George and the many other helpful employees were courteous, knowledgable and I felt smiling greetings under their masks. More

by RICHNURRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Ishii and George, Vincent Owings
Dec 18, 2020 -

Tony Honda Hilo responded

Wow! Thank you for the great feed back! We appreciate your business! Garrett F Service Manager

December 17, 2020

I’ll start by saying the employees in the service department are all wonderful! That being said you guys need to stop calling it express service. I waited over 2 hours for just oil change! More

by JIZZO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clint, Lori
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the feed back. We are continuing to make improvement to our process to make things faster. Hope to see you again soon and try for an even better experience! Garrett F Service Manager

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