Back

Tony Honda Hilo

Hilo, HI

4.7
462 Reviews

124 Wiwoole St

Hilo, HI

96720

Directions

By Type

462 Reviews of Tony Honda Hilo

January 08, 2021

Very good dealership with great service attendants. I recommend this dealership,, I witnessed. Lady from Kau getting a new battery we both happy.will return More

by JGARRISON1044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeSilva
Jan 08, 2021 -

Tony Honda Hilo responded

Thank you for the kind review! We appreciate your business! Garrett F Service Manager

January 07, 2021

I always receive excellent service when I take my car in. Even if my assigned service representative steps away from the office, someone else always steps up. More

by HALOKT630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Desilva
Jan 07, 2021 -

Tony Honda Hilo responded

Wow! Thank you for the great feedback! We appreciate your business! Garrett F Service Manager

January 06, 2021

Steve was really great....no pressure, just good advice and great attention to my needs as a customer. Very good experience. I appreciate Steve. Thank you! More

by vcatella7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Jan 06, 2021 -

Tony Honda Hilo responded

Wow! Thank you for the great review! We appreciate your business! Riley H

January 06, 2021

Did my Service at Hilo Honda. Glen was excellent in welcoming me in. Made sure I still had warranty on my Service for that day. My car Service was quick and my car was nice and clean. Love taking my ca More

by CHYLOU7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen, Vincent Owings
Jan 06, 2021 -

Tony Honda Hilo responded

Thank you for the great feedback! We appreciate your business! Garrett F Service Manager

January 06, 2021

Starting with the young man who welcomed up, all service staff members were very professional and courteous. Lori Taylor was knowledgeable and helpful regarding our car. More

by DIANE M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor was our service advisor
Jan 06, 2021 -

Tony Honda Hilo responded

Wow! Thank you for the great feedback! We appreciate your business! Garrett F Service Manager

January 05, 2021

Lori was exceptional calling me when car was done and put my new plates in she went beyond her job. She’ knows customer service. The tech were friendly and speedy More

by hilobeltone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori taylor
Jan 06, 2021 -

Tony Honda Hilo responded

Thank you for the kind review! We appreciate your business! Garrett F

December 30, 2020

I already sent in my survey. But the maintenance check up on my CrV was done well and on time. As always Lori our service manager was friendly and informative. More

by SUPAU
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lori
Dec 30, 2020 -

Tony Honda Hilo responded

Thank you for the great feed back! We appreciate your business! Garrett F Service Manager

December 29, 2020

I always love using your shuttle service. It helps me make good use of my time, with no boring waiting while my car gets maintained! More

by APAIKULI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Dec 29, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Garrett F Service Manager

December 28, 2020

Service was quick, professional and friendly. I do not understand why your battery replacement costs twice what non-dealers charge (I had similar work done previously elsewhere.) But I am grateful that t More

by hoaloha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Dec 28, 2020 -

Tony Honda Hilo responded

Thank you for the great feed back! We do believe our batteries are currently competitively priced for OEM that come with a 3 year warranty! If you have any questions be feel free to contact me here at Tony Honda Hilo! Garrett F Service Manager

December 27, 2020

This is a excellent auto dealership I am very happy with all the work done to my Honda Ridgeline thank you for excellent service I will always have my Honda service there More

by paniolo650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lory Taylor , Vincent Owings
Dec 28, 2020 -

Tony Honda Hilo responded

Thank you for the great review! We appreciate your Business! Garrett F Service Manager

...
13
...