Tony Honda Hilo

As always, Honda has provided the best customer and car service that we have experienced... that's the reason we keep coming back. This last appointment was at the spur of the moment and they were able to service that we have experienced... that's the reason we keep coming back. This last appointment was at the spur of the moment and they were able to service my car. Over the years, Lori Taylor has always been friendly, patient, and very professional making a car service pleasing. More

Lori is always so friendly and organized. From setting up an appointment to dropping up and picking up runs smoothly. Great Service! Thankyou and will continue using your service! an appointment to dropping up and picking up runs smoothly. Great Service! Thankyou and will continue using your service! More

Excellent customer service. Glen is friendly and helpful for keeping my car in good condition. I also like their shuttle service and complimentary car wash! for keeping my car in good condition. I also like their shuttle service and complimentary car wash! More

I was greeted upon arrival and the service agent confirmed my appointment and what work was to be done. I then spoke with Clint DeSilva who again confirmed work to be done and if there was anything confirmed my appointment and what work was to be done. I then spoke with Clint DeSilva who again confirmed work to be done and if there was anything else I needed (car service, shuttle, etc.). I received a call upon completion of work and car works wonderfully. More

Customer service was good. Clint is very friendly, helpful and efficient. My only concern is the cost of the service. Waiting room was very clean. helpful and efficient. My only concern is the cost of the service. Waiting room was very clean. More

Always friendly, professional and inviting!!! Love going to get my car serviced. Waiting area is great and love the shuttle service they provide. Ca wash could be better though. to get my car serviced. Waiting area is great and love the shuttle service they provide. Ca wash could be better though. More

All around great service , even included a complimentary car wash ! Highly recommended , great persistent fast paced business ! As good as a free wash is ... seemed as if they only washed down with water . car wash ! Highly recommended , great persistent fast paced business ! As good as a free wash is ... seemed as if they only washed down with water . But don’t let that keep me from returning ! Thank you Tony Honda Hilo ! More

Exellent service from the first step in the office, Lori Taylor is awesome & terrific in representing Hilo Honda service Department. Definetly will recommend to all! Taylor is awesome & terrific in representing Hilo Honda service Department. Definetly will recommend to all! More

I bought 1 preowned car January 6th. Come January 8 the car doesn’t start. I went bring it back to the Honda dealership January 11 to get fix. Driving from Waikoloa to Hilo is far. January 12, the car does car doesn’t start. I went bring it back to the Honda dealership January 11 to get fix. Driving from Waikoloa to Hilo is far. January 12, the car doesn’t start again. I went bring back again to Hilo. I just feel sad how they treated the problem the first time. That they still wanted me to go back again More

It"s very easy to bring car for servicing. Service Center staff members are very courteous and efficient. As usual Clint DeSilva was very professional, thorough and efficient. He explained everything very we staff members are very courteous and efficient. As usual Clint DeSilva was very professional, thorough and efficient. He explained everything very well and ensure a very good experience to the customer. Great service center. More