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Tony Honda Hilo

Hilo, HI

4.7
462 Reviews

124 Wiwoole St

Hilo, HI

96720

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462 Reviews of Tony Honda Hilo

February 02, 2021

good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job More

by amababa
Recommend Dealer
Yes
Employees Worked With
Glenn IIshi
Feb 02, 2021 -

Tony Honda Hilo responded

Thank you for the awesome review!!! Lol! We appreciate your business! Garrett F Service Manager

February 02, 2021

Very nice and helpful people. Got the service done fast and it felt like they cared about doing a great job. Will go back again. More

by turkeyja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
Feb 02, 2021 -

Tony Honda Hilo responded

Thank you for your very kind review! We appreciate your business! Garrett F Service Manager

February 01, 2021

Jarrett Enriquez is a knowledgeable and friendly salesman. He explained well how the buttons and the CRV work. Thank you Jarrett for your excellent service. More

by lhauanio48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Enriquez and Peter Khounta, Vincent Owings
Feb 01, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Riley H Sales Manager

January 30, 2021

Aloha Clint and Repair Service Peraon,Thank you for Aloha Clint and Repair Service Peraon, Thank you for your assistance to keep our vehicle working well. Also, for the help of the shuttle. Sincer More

by Z1980_HAWAII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Feb 01, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

January 29, 2021

Steve and Riley at Tony Honda Hilo made what I thought was going to be a High Anxiety Day a Comfortable Friendly Event. Thank you. More

by baron_horiuchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Riley.
Jan 30, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Riley H Sales Manager

January 29, 2021

Just a suggestion: a few days ago I had my other car worked on at the Toyota dealership, and they had online check in, which was basically contactless, was nice More

by RICKMAZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Ishii, great job, great check in people as well
Jan 29, 2021 -

Tony Honda Hilo responded

Thank you for the feedback. We will look into that! Garrett F Service Manager

January 27, 2021

I went in for an airbag related recall. I had no expectations, but I left with being impressed by a quality organization with quality people. More

by garymatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Specialist
Jan 27, 2021 -

Tony Honda Hilo responded

Thank you for the great review! We appreciate your business! Garrett F Service M

Jan 28, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service manager

January 27, 2021

My service from Tony Honda was great, as always. Nice, friendly, and very responsible. I had my 2 year old with me and they made sure I had a car seat for him for the ride to my other vehicle. More

by m96720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Jan 28, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

January 27, 2021

They have treated me with respect after my complaint last year. There are still overpriced services, like changing an air filter for $80. The filter cost $20 and it is easy to replace. I can do it from insi More

by daisy0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Vincent Owings
Jan 27, 2021 -

Tony Honda Hilo responded

Thank you for your feedback. Our pricing always under review to be sure that we offer competitive Honda dealer pricing for qualified and factory trained technicians. We appreciate your continued business as we strive to improve and hope to see you again soon. Garrett F Service Manager

January 26, 2021

The service team at Honda is awesome. Glen helps me when I have to service my car. He is very helpful and answers whatever questions I have. They are all very friendly. I’m very satisfied with the service t More

by STEPHANIEDELOSANTOS78
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Jan 27, 2021 -

Tony Honda Hilo responded

Thank you for the kind review! We appreciate your business! Garrett F Service Manager

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