
Tomball Dodge Jeep Chrysler
Tomball, TX
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297 Reviews of Tomball Dodge Jeep Chrysler
Horrible service from day one! No one talked with me the 1st time I went so 30min later I left. I came back weeks later bought a car and that was a nightmare ! I called 14times requesting info on my purch 1st time I went so 30min later I left. I came back weeks later bought a car and that was a nightmare ! I called 14times requesting info on my purchase and nothing! I even called back 2 months later and wanting info on a viper 100k car that is and nothing , so u bought a rare 2011 z06 carbon fiber corvette for 110k from parkway Chevrolet ! To this day I' haven't received my car papers or anything I signed! Bad service from the get go and even worst after they received there money ! More
Leandre was an awesome salesman. He knew the vehicle that we were inquiring about and explained everything in detail. He worked with us to accomplish our goal. He was friendly and very personable. I would re we were inquiring about and explained everything in detail. He worked with us to accomplish our goal. He was friendly and very personable. I would recommend him to our friends, co-workers and family members. My husband and I love the new 2012 Dodge Journey. You get so much for the price and it drives so smoothly and is so comfortable. I know in the future we will definitely come back to Tomball Dodge because they treat you like family and we will for sure ask for Leandre. The financial rep, Keston, was great. He thoroughly explained the process and made sure we were comfortable with what we were financing and got the best rate for us and kept our payments where we wanted them. He made us feel like family as well and even gave me a hug when we left. These guys are awesome and we truly appreciate the great experience they gave us!!!! You are the best Leandre & Keston!!! Tony & Wendy Pugh More
This past Saturday I dropped by the dealership to look at the 2012 Jeep Wranglers and get some hands on experience with them. I had already "built" my own Rubicon on the Jeep website and pretty much had thi the 2012 Jeep Wranglers and get some hands on experience with them. I had already "built" my own Rubicon on the Jeep website and pretty much had this model in mind. I was approached by LEANDRE LIGGINS who was extremely personable and knowledgeable about the vehilces. I drove a used model and then a 2012. In our conversation about why I wanted a Jeep, Leandre uncovered that I really did not need a Rubicon and that I would be much happier with the Sport verson. To be honest he is right. I don't want to go rock climbing or do any of the other extreme things a Rubicon can do. I did not leave the dealership with a new Wrangler that night as I am not ready to purchase. I do have my heart set on a color that is difficult to come by. Once everything is right to make the purchase I will return to this dealership to purchase from Leandre, and only Leandre. I was driving to my parents house on Monday and happened by another Jeep dealership. On a whim I stopped just to see if they possibly had vehicle the color I wanted. As soon as I got out of my truck a salesman almost attacked me and tried to put the full court press on me to buy one of their vehicles. I politely asked if they had Dosier colored vehicle, specificaly the Wrangler. He had to go inside to see if they did (they only had 3 Wranglers on the lot). He allowed me to walk all the way arcoss the lot and back before he came out of the building with a partial brochure and proceded to tell me the color I was looking for was stone grey. It took all I had to not laugh in his face. He was looking at the 3rd rock down on the stack. I did tell him that he need to know the vehicle a little better and that "I required a salesman who knew what he was talking about, more like Tomball's Leandre." Terri Deborah More
Hidden prices galore! We were charged extra for the following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN e following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN etched windows - $599 - Interior and Exterior protection - $595 In fact, we were told that the EVTS would be included in the price of the vehicle and would not be charged. Turns out, we were charged, and the salesman flat out lied to us when we confronted him about this charge two days later. Lies, lies, lies- that's what this dealership specializes in. We were never informed of the VIN etching or the Interior/Exterior protection until we sat down in the finance office. We didn't know that we would have to pay for either of these until we had time to sit down and review the contract the next day (the dealership was closed by the time we got to the finance office, so we were rushed out the doors after each piece of paper was shoved in front of us to sign). Will NEVER do business with them again in any capacity. Would not recommend them even to my worst enemy. Dishonest, unfair, and pushy. Tomball Dodge, you should be ashamed. More
Bought a new Jeep Cheroke. Ryan helped us. He was pleasant and very helpful. It was a refreshing change from some of the other salesmen at other dealerships that we had been to. I love the car and wo pleasant and very helpful. It was a refreshing change from some of the other salesmen at other dealerships that we had been to. I love the car and would highly recommend this dealership and Ryan to anyone looking for a car. Nancy More
Tommy did a great job for us and found the what we were looking for in the price range we were looking for. We really appreciate Tommy and his help, he is good person. looking for in the price range we were looking for. We really appreciate Tommy and his help, he is good person. More
Tommy was very friendly & knowledgable. He listened to what I wanted & didn't want and together we found the perfect vehicle. Tommy explained everything about the vehicle to me. This was probably the to what I wanted & didn't want and together we found the perfect vehicle. Tommy explained everything about the vehicle to me. This was probably the best vehicle buying experience I've ever had. There was no pressure and every step of the process was explained and handled promptly. I arrived at the dealership at 8:00 AM and was out and on my way with my new vehicle before noon! Very impressive! Excellent car buying experience!! More
Our over all experience was very pleasant. Staff was knowledgeable and friendly. I would recommend this dealership to friends and to Tommy Farrell. Detail about finace options were made clear and knowledgeable and friendly. I would recommend this dealership to friends and to Tommy Farrell. Detail about finace options were made clear and the offer of extended car warranty was explained very well. More
Tommy worked with me very hard to make sure I got the truck I wanted with all the options that I wanted. Even though an honest mistake was made by both us, as to an option, Tommy took care of it. Def truck I wanted with all the options that I wanted. Even though an honest mistake was made by both us, as to an option, Tommy took care of it. Definitely work with Tommy. He is a great guy, and he really know his stuff. More