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Tindol Ford ROUSH

Gastonia, NC

4.8
776 Reviews

1901 East Franklin Boulevard

Gastonia, NC

28054

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776 Reviews of Tindol Ford ROUSH

January 25, 2023

Had a great experience we were helped right away by Patrick who was a great help and made the process easy ! More

by nalia.hernandez15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lessard, Patrick Alford
Jan 28, 2023 -

Tindol Ford ROUSH responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Tindol Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 23, 2023

Second truck I've purchased from Tindol. Have had excellent service and price on both occasions. Have referred friends to this dealership and they have also been very satisfied. More

by rudisill6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Summey - was very helpful and great attitude
Jan 25, 2023 -

Tindol Ford ROUSH responded

Hi. Your satisfaction means a lot to us, and we truly appreciate you choosing Tindol Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. !

January 22, 2023

Elliott went above and beyond to help me and make the buying process easy. I am very satisfied with my purchase. Even after buying I had a small concern and he made everything right, allowing me to have More

by Judith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Schaffner
Jan 24, 2023 -

Tindol Ford ROUSH responded

Hi Judith, thank you for your kind review; we are happy to pass along your comments to Elliott here at Tindol Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 05, 2023

Purchased a vehicle from Tindol on 12/5/22. While sitting in dealership for over 4 hours I looked at paperwork and found an error from the finance guy. I think he tried to pull a fast one on me More

by ddpfeil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Uriah Jackson Finance Department, Mo Adams
Mar 08, 2024 -

Tindol Ford ROUSH responded

We apologize for your experience and thank you for bringing this to our attention so that we can work on addressing your concerns.

December 31, 2022

Very friendly staff, responded and answered all questions thru out the entire order and purchase process. More

by Jon Ford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt summey, Jason Pearson, Cody Roberson
Jan 02, 2023 -

Tindol Ford ROUSH responded

Hi Jon, we're happy you found our staff to be so supportive during your experience here at Tindol Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

This is my 2nd car purchase from Tindol. Hassle free sales and financing team, which not all dealers can claim! Elliot and Jackson were very friendly, knowledgeable, and professional. Speci More

by panzer948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson, Julie Petree, Lisa Fischer, Elliott Schaffner
Jan 01, 2023 -

Tindol Ford ROUSH responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 14, 2022

My salesman Matt Summey was excellent. I bought a used Mustang from there, they had to keep it a couple days for some warranty work he got me out of a rental car and gave me one of their c More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Employee name not listed
Dec 16, 2022 -

Tindol Ford ROUSH responded

Hi Terry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Tindol Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 13, 2022

My biggest compliment  To my awesome salesman  &  Service technician  Nate & Josh at  tindol  Ford. They   Deserve more than 5 stars I wish I could give them all the stars in the Galaxy  on my new pu More

by J7howe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Jul 15, 2022 -

Tindol Ford ROUSH responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 09, 2022

Fix our truck. They have had it since March 27. It's now June 9. State registration ran out on May 31. We have been begging them to do the inspection so the registr More

by rivermaster
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Fischer
Jun 09, 2022 -

Tindol Ford ROUSH responded

We apologize for your experience and thank you for bringing this to our attention. We followed up with our Service Director and he informed us that the work was approved and parts ordered May 2nd, then the unit arrived and we ran into a small issue with a broken bolt. The truck will be back in the shop today and your advisor will be calling you as scheduled today. Please reach out to our Service Director at robert.campbell@tindolford.com if other issues arise.

September 30, 2021

From the moment I contacted Tindal about a Roush Ranger, Lyle Sturgis kept me up to date about when the truck was going to hit the lot from day 1. Lyle and everyone else I met at Tindal were top notch in cu More

by Griffin G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Haynes, Lyle Sturgis, Charles Groves
Oct 04, 2021 -

Tindol Ford ROUSH responded

Hi Griffin, we're happy you found our staff to be so supportive during your experience here at Tindol Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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