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Timmons Subaru

Long Beach, CA

4.4
67 Reviews

3700 Cherry Ave

Long Beach, CA

90807

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67 Reviews of Timmons Subaru

May 02, 2024

The entire car buying process was an incredible experience. Mike T. was knowledgeable, friendly, and helpful with our purchase of the PERFECT vehicle for us. I was so excited to see our Wilderness More

by Monica N.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike T.
May 06, 2024 -

Timmons Subaru responded

Thank you for your excellent review, Monica. We are so pleased to hear that Mike gave you the service you deserve. Have a wonderful week and enjoy your new Outback Wilderness!

February 14, 2024

I was treated with respect. It felt like I had a partner helping me understand what I needed instead of a salesman. The process was exciting and fun. This is the second car I’ve More

by lobular.ulna-0y@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sollee
Feb 14, 2024 -

Timmons Subaru responded

Thank you for your loyal business and posting a review. Great to read about your wonderful experience working with Jeff and our team. We'll be sure to recognize them for their excellent customer service. Please let us know if there's anything else we can do for you.

February 08, 2024

The fooled me with a down payment for a used vehicle. They promised me to help if have any issues, I came back for some issues, everybody was busy, didn't work that day come back tomorrow, etc,etc. A tr More

by rodomaldo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Feb 09, 2024 -

Timmons Subaru responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

February 07, 2024

The whole team was super supportive. Follow up was great. Feel like I’m in good care with my new car. More

by OShea.jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff sollie
Feb 09, 2024 -

Timmons Subaru responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

February 06, 2024

Always a great experience. I’m always greeted with friendly, helpful service representatives! They are efficient and offer a cool coffee and tea bar!! More

by abteach72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 06, 2024 -

Timmons Subaru responded

We're glad to know you enjoyed the top-notch service and amenities at Timmons! Thanks for taking a moment to share your experience. We hope to see you again!

January 18, 2024

Subaru Timmons has great service, is very clean and organized, and also a variety of vehicles to choose from. Selman and Mario were the two wonderful individuals that assisted me in buying my new car. More

by pj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selman Yildirim, Mario Jean Philippe
Jan 19, 2024 -

Timmons Subaru responded

Thank you for your business and posting a review. Great to read about your nice experience working with Selman and Mario. We'll be sure to recognize them for their excellent customer service. Please let us know if there's anything else we can do for you.

January 01, 2024

I would give minus stars if I could. Worst service and not helpful at all. More

by fan4stumpel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager Clarke
Jan 02, 2024 -

Timmons Subaru responded

We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

December 27, 2023

An incredible 10 out of 10 experience dealing with Adela Rodriguez! This dealership is amazing, it's our second experience leasing a Subaru from Timmons and the whole first experience dealing with sales, s More

by khonline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Miller & Mike Campron - We also had an amazing experience with Jimmy and Mike!
Jan 02, 2024 -

Timmons Subaru responded

Thank you for being a loyal customer! All of us at Timmons Subaru take pride in providing exceptional service to our customers and we are glad to see that has been your experience! We are pleased to hear that Adela was of great assistance to you and will make sure she hears about your nice words. If there is anything more we can do for you let us know.

December 13, 2023

Great purchasing experience. Ask for Jimmy Miller. Jimmy was upfront with pricing, very knowledgeable about the vehicle, professional, and easy to talk to. More

by Buyer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Miller
Dec 14, 2023 -

Timmons Subaru responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and will make sure Jimmy hears your kind words!

December 05, 2023

I went in for a minor service, oil change and inspection. It was done in a timely manner. The Service Rep was friendly and courteous. Great job. More

by RobertM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names
Dec 05, 2023 -

Timmons Subaru responded

Thank you for your great review and for spreading the word! All of us at Timmons Subaru are happy to help! Please don't hesitate to call with any other questions.

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