Thompson Chrysler Dodge Jeep Ram of Baltimore

How a car buying experience should be The Thompson Chrysler Dodge Jeep team is fantastic! From the moment I entered the showroom I was greeted and felt welcome and at home. They were eager The Thompson Chrysler Dodge Jeep team is fantastic! From the moment I entered the showroom I was greeted and felt welcome and at home. They were eager and helpful in finding me a vehicle that met my needs. Overall, they met and exceeded all of my expectations, and I will return for my future needs! (For comparison, a few days earlier I had visited a Jeep dealership across the state where I walked in, was not greeted, or even approached for at least 15 minutes after walking around the showroom and looking around the lot. I was not impressed by their lack of customer service!) More

The Wait Was told my vehicle would be done on Thursday, had to call Saturday and threaten to call Chrysler before they found my paperwork. Sad excuse. Was told my vehicle would be done on Thursday, had to call Saturday and threaten to call Chrysler before they found my paperwork. Sad excuse. More

Amazing costumer service They were very kind and responsive. I would definitely recommend this place to buy a car or truck. I would definitely would buy another car in the They were very kind and responsive. I would definitely recommend this place to buy a car or truck. I would definitely would buy another car in the future. More

Buying a new car I was looking for new car.Thompson was only dealer that had some cars in stock that I was looking for.I talked to Shawn an he was very helpful in fin I was looking for new car.Thompson was only dealer that had some cars in stock that I was looking for.I talked to Shawn an he was very helpful in finding the right car for me.Shawn had patience, no pressure took the time to help me . I would definitely refer him to my friends for a new car. More

Friendly n professional I like the professionals n the place is always clean n neat. Good pricing n they do all the work, n paper work. Great professional people. I like the professionals n the place is always clean n neat. Good pricing n they do all the work, n paper work. Great professional people. More

Excellent Service By far the easiest car buying experience I ever had...they made me feel comfortable with my choice in vehicle and I was in and out in about and hour a By far the easiest car buying experience I ever had...they made me feel comfortable with my choice in vehicle and I was in and out in about and hour and a half....did not feel pressured to buy a certain vehicle or ammendities like other dealerships...over all a great experience More

Pleasent buying experience My salesperson, Kathy McKinney was very helpful and made the overall buying experience very easy and enjoyable. I'll definently be coming back for fu My salesperson, Kathy McKinney was very helpful and made the overall buying experience very easy and enjoyable. I'll definently be coming back for future service and maybe even for another new car at some point in the future. More

New car purchase I want to give an outstanding review for Kathy McKinney. She was an awesome salesperson in helping us get our new 2018 Dodge Journey. We love it!!! I want to give an outstanding review for Kathy McKinney. She was an awesome salesperson in helping us get our new 2018 Dodge Journey. We love it!!! More

Amazing Experience Rich Steelman is the best! Not only was I amazed by how fast Chrysler Thompson processed our application, but most importantly the efficiency of Rich Rich Steelman is the best! Not only was I amazed by how fast Chrysler Thompson processed our application, but most importantly the efficiency of Rich in making sure that our time in the dealership was well spent! My daughter was so overwhelmed by the surprise which would have not been possible without Rich’s help. From my family to yours, thank you for making our buying experience memorable! More

New car sales experience Was excellent and the service was fast efficient and personalized I trusted my team (all 3) to have my best interest Was excellent and the service was fast efficient and personalized I trusted my team (all 3) to have my best interest More