Thompson Chrysler Dodge Jeep Ram of Baltimore

Good service Jim was very polite didn't take long for my car to get serviced head and oil change and tire rotation had a smile on when i drop my car off Jim was very polite didn't take long for my car to get serviced head and oil change and tire rotation had a smile on when i drop my car off More

Awesome Team The whole sales team was amazing. Gabe was very easy going and great to deal with. I am going to send all my friends and family to see him. The whole sales team was amazing. Gabe was very easy going and great to deal with. I am going to send all my friends and family to see him. More

Nice folks Friendly people and really fast service. Went in for an oil change was greeted with a friendly smile and had my car back in 45 minutes. Friendly people and really fast service. Went in for an oil change was greeted with a friendly smile and had my car back in 45 minutes. More

Courtesy Same Day Tire Plug After calling Thompson Jeep of Baltimore, I was delighted to discover that they could squeeze my car in to address a nail in the tire. When I arrived After calling Thompson Jeep of Baltimore, I was delighted to discover that they could squeeze my car in to address a nail in the tire. When I arrived that afternoon to pick up my vehicle, Devon informed me that the service was free of charge. What a pleasure to experience such friendly and efficient service! More

Routine service Stopped in late afternoon for routine service and was in and out in about an hour. Saved me time and extra running around. Been buying from Thompson Stopped in late afternoon for routine service and was in and out in about an hour. Saved me time and extra running around. Been buying from Thompson for over 27 years. More

Bad experience On July 28, 2018 a purchase a jeep Cherokee 2019 the second day I have the car on July 29 still had a problem with the engine the whole car start sh On July 28, 2018 a purchase a jeep Cherokee 2019 the second day I have the car on July 29 still had a problem with the engine the whole car start shaking I call the cell person her name is Stephanie and she told me I have to turn the A off on July 31,2018 same problem again and check engine light on A! On And nobody was willing to help me or do anything about it More

Awesome Stephanie Brewster and Jason Brewster are amazing. Very helpful and extremely professional and intelligent. Very well spoken and knew exactly what the Stephanie Brewster and Jason Brewster are amazing. Very helpful and extremely professional and intelligent. Very well spoken and knew exactly what they were talking about. They answered all my questions as well. More

Great Customer Service I had a great experience at Thompson of Baltimore last month. I was in the area and decided to stop in to look around. I was assisted by Stephanie. Sh I had a great experience at Thompson of Baltimore last month. I was in the area and decided to stop in to look around. I was assisted by Stephanie. She was attentive and experienced. I do not like pushy salespeople and she was the opposite even though she wanted a sale. Stephanie answered all my questions and was pleasant. I told her I would definitely look for her when I was ready to make a purchase. More

Awesome Service is always great and Jim is awesome Every time I go there to get my work done on my truck hes always polite hes always eager to help and He Service is always great and Jim is awesome Every time I go there to get my work done on my truck hes always polite hes always eager to help and He make sure I'm treated With the best customer service Every visit More

My excellent experience at Thompson’s Northpoint I have given a excellent rating for my service visit. As I Entered I was greeted by the service manger Jim with Smile, hand shake welcome me to T I have given a excellent rating for my service visit. As I Entered I was greeted by the service manger Jim with Smile, hand shake welcome me to Thompson’s and saying how may I help you my name was asked my information was pulled I told him my problem, I gave my keys. I was asked to have a seat in you clean sitting room well lite, well stocked vending machines,excellent coffee and clean restroom. Jim Check with me often also I was so appreciative Jim letting me what was wrong with needed to be done. Jim appeared with a my bill explaining everything checking if I had any points and if I needed anything else with that great smile and great hand shake and a great thank you for choosing Thompson’s. The cashier finished my service visit with a smile and thank you she gave me my keys my bill asking would like my receipt staple. Thank you for giving me a chance to let someone know just how wonderful Thompson’s Service was for me. And being blessed with Mr. Jim. More