Thompson Chrysler Dodge Jeep Ram of Baltimore

Routine maintenance Took my Jeep Patriot in for a tire rotation and an oil change. Had an issue during service but the service director Joe Sweitzer took care of it and r Took my Jeep Patriot in for a tire rotation and an oil change. Had an issue during service but the service director Joe Sweitzer took care of it and reached out to me right away! Will definitely be coming back! More

Routine checkup I bought a 2018 jeep renegade.it was making a vibration sound on the right front.they got me in and in less than an hour.I'm very pleased with my visi I bought a 2018 jeep renegade.it was making a vibration sound on the right front.they got me in and in less than an hour.I'm very pleased with my visit at your service department.when I go to buy another vehicle.definitely I will come back to Thompson dodge for now on in. More

The Greatest experience for being a first time buyer ever! Rich is the man to go to! Right away was a straight shooter and said things that benefited me, in the short and long run with vehicles. He wasn’t just Rich is the man to go to! Right away was a straight shooter and said things that benefited me, in the short and long run with vehicles. He wasn’t just there for the sale. i highly recommend he made it a wonderful and easy experience. More

They want to sell you a vehicle even with your own financing I was told by the Sales Manager that he doesn't care where the money comes from, he just wants to make a sale. This was my first experience buying a v I was told by the Sales Manager that he doesn't care where the money comes from, he just wants to make a sale. This was my first experience buying a vehicle with my own financing. My experience this time showed me dealerships would like you to use their financing. I had been to other dealerships before coming to Thompson and they made it very difficult since I had my own financing. I was offered financing through Thompson, BUT when I declined the conversation moved forward to the sale with my financing I had in place. Kathy McKinney was diligent with my loan agent. She stayed in constant contact, which proved she and Thompson want to sell you a vehicle. I was very pleased and came away with the vehicle I wanted. More

Best Service I have bought several cars at different dealerships over the years. But I must say that I am totally convinced that this is the best I have bought several cars at different dealerships over the years. But I must say that I am totally convinced that this is the best More

Perfect and friendly Friendly, prompt and attentive to detail. Always a good experience. A very knowledgeable staff who can figure out any problem. There is never any wait Friendly, prompt and attentive to detail. Always a good experience. A very knowledgeable staff who can figure out any problem. There is never any waiting with an appointment. More

Super fast and friendly Joey booked me an appointment to get some recall work done on my Jeep. He was really friendly and had my Jeep ready quicker than he said he would. Rea Joey booked me an appointment to get some recall work done on my Jeep. He was really friendly and had my Jeep ready quicker than he said he would. Really convenient. I’ll be back More

Certain I received the best deal This was my first new car buying experience. The process seemed intimidating, however Kathy simplified the process and made sure I understood each ste This was my first new car buying experience. The process seemed intimidating, however Kathy simplified the process and made sure I understood each step. I walked out knowing I got a great deal. My next vehicle will most certainly be from Thompson. More

Very good I have been coming here for 12 years dealing with Jim I'm very happy with the service I get from him I have had three vehicles serviced here. I have been coming here for 12 years dealing with Jim I'm very happy with the service I get from him I have had three vehicles serviced here. More

WORST EXPERIENCE EVER Dropped my car off for a dent in the door. I was never notified of any delays they ran into. I had to continuously call them. Then it came out with to Dropped my car off for a dent in the door. I was never notified of any delays they ran into. I had to continuously call them. Then it came out with totally different issues than it went in with. I had to take my car to the dealership where I bought it because the manager where I originally went didn’t want to have any of these new issues resolved. They are the worst body shop ever!!!! Never again!!!!!!! More