Thompson Chrysler Dodge Jeep Ram of Baltimore

Very helpful! I brought my 2017 Jeep Patriot a little over a year ago! The sales man was very helpful and friendly. When I went to get an oil change the service des I brought my 2017 Jeep Patriot a little over a year ago! The sales man was very helpful and friendly. When I went to get an oil change the service desk was also friendly and helpful. More

Bombastic Thompson Chrysler and jeep is the best. All employees are dedicated to performing a great job.outstanding team.I will stick to them and I will always Thompson Chrysler and jeep is the best. All employees are dedicated to performing a great job.outstanding team.I will stick to them and I will always relay on them and recommend other people to Thompson Chrysler and keep More

Awesome customer service I went to Thompson after seeing a Chrysler Pacifica that I really liked. I called beforehand to make sure they had it, and spoke with Rich Steelman. I I went to Thompson after seeing a Chrysler Pacifica that I really liked. I called beforehand to make sure they had it, and spoke with Rich Steelman. I went in 2 days later to the vans being pulled curbside for me, so that I could easily view them with my little kids (ages 4 and 2) in toe. He was quick to answer questions and let me drive it with no questions asked. Unfortunately, that day, we couldn’t make a price work for us so we left. 2 days later, we got an email from Rich with a new price for one of the two vans we looked at. It was close to where we needed to be, and after only a few back and forth negotiating emails, we made an appt to come talk further and hopefully purchase the van. When we came in that Saturday, the van was waiting for us! We got an additional test drive and within AN HOUR AND A HALF from walking in, we walked back out with keys in hand. Their customer service and ability to multitask was unlike any other dealer we’ve ever been to. They made us feel valued and that our time was important. They didn’t look at us funny because we had our kids tagging along (after all they were SUPERA EXCITED too!). They had all of the paperwork in order so all I had to do was sign. I have NEVER been to a dealer who was so prepared and didn’t give me a lot of “fluff”. Rich was down to earth and gave it to me straight, which I truly appreciated. He looked into other discount programs and found us additional discounts. We have found our dealership, even living over an hour away, and will be back each time we need a new vehicle. They can be trusted and I truly appreciate what they did for us!! More

Great service always I was in and out so fast my head spent and the employees were humorous and engaging...THUMBS UP to the speedy oil change crew I was in and out so fast my head spent and the employees were humorous and engaging...THUMBS UP to the speedy oil change crew More

Fast and Friendly service I worked with Edward and he was awesome. I loved the fact he put me in the car i went there for and not push me to get a different vehicle on the lot I worked with Edward and he was awesome. I loved the fact he put me in the car i went there for and not push me to get a different vehicle on the lot. More

Super Cool Very nice and courteous people. Friendly, honest and caring. Easy to communicate with. Would definitely recommend for everyone and anyone. Good hard w Very nice and courteous people. Friendly, honest and caring. Easy to communicate with. Would definitely recommend for everyone and anyone. Good hard working straightforward people with great attitude ;) More

Buying used car My experience was wonderful, quick and easy. Would recommend to friends and family. Left very satisfied with my purchase and experience here at Thomps My experience was wonderful, quick and easy. Would recommend to friends and family. Left very satisfied with my purchase and experience here at Thompson for it being my first visit here. More

Subaru BRZ My husband researched this car to death and Kathy really helped him to be able to bring the car home. It was a great experience. My husband researched this car to death and Kathy really helped him to be able to bring the car home. It was a great experience. More

Awesome Frank was great to work with and made the process very easy for me. I was very pleased and will refer you to my friends. Frank was great to work with and made the process very easy for me. I was very pleased and will refer you to my friends. More

Pleasantly surprised Needed a new key fob for my 2008 Jeep Grand Cherokee. Had to have it towed to have it done with the computer. Learned there was a recall. Had new igni Needed a new key fob for my 2008 Jeep Grand Cherokee. Had to have it towed to have it done with the computer. Learned there was a recall. Had new ignition system installed and was issued two new key fobs. The key would have cost me around $200.00. All I paid was the tow and they even provided me a ride to pick it up. More