Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
2,100 Reviews
Filter Reviews by Keyword
By Type
2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
September 25, 2018
Great staff Quick and friendly service! You can tell the guys actually like their jobs, I will definitely return! Devon and Jeff we very efficient, and helpful! Quick and friendly service! You can tell the guys actually like their jobs, I will definitely return! Devon and Jeff we very efficient, and helpful! More
by Onyxjeep
Verified CustomerEmployees Worked With
Jeff Tenebaum, Devon Duncan
September 25, 2018
Good Service Department Jeff is always helpful and pleasant. All the service personnel are competent. I give each of them A+. The man who drove me to work was also very pleas Jeff is always helpful and pleasant. All the service personnel are competent. I give each of them A+. The man who drove me to work was also very pleasant.. very nice waiting room with TV. More
by frank
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Joe Bonomolo
September 25, 2018
Great Dan Dickerson was very friendly he was able to get me in and out without any hassle. I wanted one thing he provided me with security that he would get Dan Dickerson was very friendly he was able to get me in and out without any hassle. I wanted one thing he provided me with security that he would get the job done and did. More
by kewilliams
Employees Worked With
Greg Chilton, Dan Dickerson
September 25, 2018
Service left with a smile Gabe was a really good and honest Salesman. He had a "keep it real" approach and wasnt pushy. This was a breathe of fresh air. If I said I couldn't a Gabe was a really good and honest Salesman. He had a "keep it real" approach and wasnt pushy. This was a breathe of fresh air. If I said I couldn't afford he was like I totally understand, he even put himself in my shoes and was supportive with my decision. Some of these seasoned salesman can learn from him. More
by Okimat122
Employees Worked With
Gabe Warren
September 24, 2018
Service Jim Umpleby was courteous and he made sure things were done in a timely manner. I was pleased! I would recommend others to this dealership. Jim Umpleby was courteous and he made sure things were done in a timely manner. I was pleased! I would recommend others to this dealership. More
by charliset2
Employees Worked With
Jim Umpleby
September 22, 2018
Excellent Service Great service from the moment I pulled into the lot. No pressure or pushy salesmen. Once I said yes, the purchasing process was a breeze! Great service from the moment I pulled into the lot. No pressure or pushy salesmen. Once I said yes, the purchasing process was a breeze! More
by kspence00
Employees Worked With
Calvin Reed Jr, Jason Brewster
September 22, 2018
Customer satisfaction I was treated with utmost respect and satisfaction. My problem was taken care of within 15 minutes. I didn't have to wait long and wasnt given the r I was treated with utmost respect and satisfaction. My problem was taken care of within 15 minutes. I didn't have to wait long and wasnt given the run around. More
by mcb102586
Employees Worked With
Jason Brewster
September 21, 2018
Free and time consuming Received free oil changes apart of my purchase package. Made an appointment two weeks in advanced @ 10am, I was out by 2:30pm due to parts were requir Received free oil changes apart of my purchase package. Made an appointment two weeks in advanced @ 10am, I was out by 2:30pm due to parts were required. My discord is I put in my make and model of my vehicle prior to the visit. I thought the oil change would take a hour tops. My day was altered and I couldn’t really be dropped anywhere in radius with free shuttle service. I was checked on and information was conveyed frequently. Very friendly staff and great coustmer service except for the tedious wait. I was offered extra oil changes to my package due to inconvenience. But, if the time and preparation is a reflection of service. I will have to plan in advanced to clear my day or schedule and/or just take bite the bullet and pay for service at the dealership that honors my appointment and time. More
by PleaseandThankyou
Employees Worked With
Devon Duncan
September 21, 2018
Service and BodyvShop Jim and Joe are the best. The have been helpful, professional. I feel like they are two men with integrity and would always recommend Thompson’s becau Jim and Joe are the best. The have been helpful, professional. I feel like they are two men with integrity and would always recommend Thompson’s because of them. More
by catherine3
Employees Worked With
Joe Sweitzer, Jim Umpleby, Joe Sweitzer
September 20, 2018
Excellent service My concerns about my gas tank causing system failure after fill up was finally taken seriously. The mechanic is nameless to me, but I'd like to thank My concerns about my gas tank causing system failure after fill up was finally taken seriously. The mechanic is nameless to me, but I'd like to thank him for not giving up on the repair when faced with old rusty parts. Overall I had,a great experience. Special thanks,to Jim who kept me updated on my car. More
by Pam
Employees Worked With
Jim Umpleby
