Thompson Chrysler Dodge Jeep Ram of Baltimore

Jim’s the man Jim was very helpful and was straight to the point. He was very polite and gave me a realistic time frame for the maintenance on my vehicle . T Jim was very helpful and was straight to the point. He was very polite and gave me a realistic time frame for the maintenance on my vehicle . Thanks Jim More

Service I love the company. I won't go anywhere else to buy a vehicle or have service done. Everyone there is wonderful. Thank you for your service. I love the company. I won't go anywhere else to buy a vehicle or have service done. Everyone there is wonderful. Thank you for your service. More

They were very accommodating considering I was time pressed The staff was excellent they made me aware of deals that save me a lot of money now and into the future. The workers around my time restriction and go The staff was excellent they made me aware of deals that save me a lot of money now and into the future. The workers around my time restriction and got me in and out and the wait was pleasant the offer free coffee too. More

Great service....fast....very knowledgeable....explained everything throughly.....inspected car and told me about recalls....told me about specials....over service....fast....very knowledgeable....explained everything throughly.....inspected car and told me about recalls....told me about specials....overall a great experience every time I go More

Great service! The Jeff and Devon were freiendly and helfpful- I always trust taking my Jeep there for good quality service - thank you all very much The Jeff and Devon were freiendly and helfpful- I always trust taking my Jeep there for good quality service - thank you all very much More

Awesome I had a good experience at Thompsons service center my representative Devon was excellent he was knowledgeable and curtious and want him to help me ev I had a good experience at Thompsons service center my representative Devon was excellent he was knowledgeable and curtious and want him to help me every time I come in for service. More

Wonderful experience Kathy McKinney is a great saleswoman she worked with me to get me into something I didn't even think I could. She did and I left with a huge smile on Kathy McKinney is a great saleswoman she worked with me to get me into something I didn't even think I could. She did and I left with a huge smile on my face. She explained everything showed me all I needed to see and know. Kathy thank you so much I'm so grateful for you and the experience More

Customers First I walked in with no appointment and was seen the same day for an issue with my car. This dealership also provided transportation to and from my work. I walked in with no appointment and was seen the same day for an issue with my car. This dealership also provided transportation to and from my work. The day of the scheduled repairs was not a long enough time frame for the job to be competed so the dealership provided a rental car for the time period that it toke to complete the repairs. This team really considers all aspects of how these types of situation effect their customer and reacts proactively. More

New Purchase Charles and the entire group at Thompson were excellent to work with in the purchasing of my 2018 Jeep Grand Cherokee. Charles helped locate exactly t Charles and the entire group at Thompson were excellent to work with in the purchasing of my 2018 Jeep Grand Cherokee. Charles helped locate exactly the vehicle I wanted, and delivered as promised. Everyone I dealt with were incredibly polite, mindful of my time, communicative, and trustworthy. Thanks, guys! More

Great service and fantastic staff Jim was my service manager and he was courteous, warm, and very knowledgeable. He even took the time to show me a spot on one wheel where there was a Jim was my service manager and he was courteous, warm, and very knowledgeable. He even took the time to show me a spot on one wheel where there was a nick on the sidewall that they had checked for me. I will definitely be back. More