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The Frederick Motor Company

Frederick, MD

4.9
637 Reviews

One Waverley Dr

Frederick, MD

21702

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637 Reviews of The Frederick Motor Company

September 08, 2012

We were very impressed with the time and attention that our salesman (Walter Smith) took to make sure we were familar with every aspect of our new car. He was very friendly and made our car buying experien More

by mercerpat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Sep 10, 2012 -

The Frederick Motor Company responded

It is great to hear that Walter was able to take such good care of you. Thank you coming to The Frederick Motor Company! Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 05, 2012

Experience was great. Walter Smith was very courteous, helpful and trustworthy. Pat Blackwood was able to provide us with the financing terms we expected. I expect to return for the possible purchase of a More

by melsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Smith, Pat Blackwood, Walter Smith
Sep 06, 2012 -

The Frederick Motor Company responded

Thanks for taking the time to write your review. We really appreciate the feedback. We look forward to seeing again soon and please let me know if I can help you in any way. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 04, 2012

This dealership is a model of what new car dealerships should be when providing any kind of customer service. Their attention to detail, knowledge of their products and desire to ensure a customer is tota More

by gabaer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Linga, Sherry Ryan
Sep 10, 2012 -

The Frederick Motor Company responded

Thanks so much for the kind words and the positive feedback! We really appreciate you taking on such a long trip to purchase your new car. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 04, 2012

Roberto was professional and straightforward. His no pressure process make you feel comfortable. His prouct knowledge is exceptional. Would highly recommend Frederick Motors and specifically Roberto f More

by coxgregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez, Roberto Lopez
August 30, 2012

I had a wonderful experience here. Thano was friendly, helpful, and patient. Among the staff there was no pressure whatsoever and they were keen on helping me get the car I wanted most. More

by Anosmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 29, 2012

Great lady who tried her best to get us into a Mustang. Unfortunately the insurance killed the deal for my 19 year old airman. Once he turns 21 we will be back! More

by ozarkgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Janie Silbernagel
Sep 10, 2012 -

The Frederick Motor Company responded

I hope we are able to see you back again at The Frederick Motor Company soon! Thanks for taking the time to write your review of your expereince with Janie. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

August 27, 2012

I would recommend this dealership because of their new car inventory, their professional sales staff (who assisted us in a long-distance purchase--we are from another state), and their service department More

by cathy.steiner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Musgrove and Pat Blackwood, Walter Smith
Sep 10, 2012 -

The Frederick Motor Company responded

Thanks so much for making the trip all the way to The Frederick Motor Company, I'm sure you passed a lot of dealers on your way. It is great to hear that we were able to make your new car buying experience a wonderful one! Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

August 26, 2012

JANIE WAS GREAT! SHE WORKED REALLY HARD ON GETTING THINGS TO MOVE ALONG WITH THE PURCHASE OF THE CAR. IT WAS GREAT THAT SHE COULD WORK THE NUMBERS FOR THE LOAN PAYMENT THAT I COULD AFFORD! THANKS JANIE More

by ROBINS1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janie Silbernagel
August 21, 2012

This purchase is the best experience I have had in a very long time. Absolutely, no pressure at any point. Consistent and regular communication that allowed us the opportunity to explore all our options. More

by stelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thano Genos
August 18, 2012

I could not be any happier with the Taurus I recently purchased from Frederick Motors. The customer service was excellent from the time I stepped on the lot. Andy Messer was great to work with and he got More

by adrllc01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Messer, Andy Messer
Sep 06, 2012 -

The Frederick Motor Company responded

The Taurus is a great car and we are thrilled to here you are so happy with yours! Please let me know if there is anything I can do to help you have a great ownership experience. Andy and I look forward to hopefully seeing you soon. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com