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The Frederick Motor Company

Frederick, MD

4.9
637 Reviews

One Waverley Dr

Frederick, MD

21702

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637 Reviews of The Frederick Motor Company

September 23, 2012

This is my second vehicle purchase from Andy at The This is my second vehicle purchase from Andy at The Frederick Motor Company. He is friendly, provides information and options and is not pushy or a More

by Van1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Messer
September 23, 2012

My husband and I just purchased a 2013 Subaru Impreza from Frederick Motor Company and our salesperson was Sherry Ryan. Sherry was great! She is very knowlegeable and used her experience and knowledge More

by linron43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Ryan, Sherry Ryan
September 21, 2012

I had a very pleasnat experience with Sherry Ryan and others at this company. The Finance man, seemed rushed when going over the finance, warranty and extended warranty paperwork. The interior of the c More

by kathleen.araiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Ryan
Sep 21, 2012 -

The Frederick Motor Company responded

I am glad to hear that Sherry took such good care of you. Please let us know when we can get your car back in to give it the cleaning it should have had the first time. Thanks for letting us help you with your new car needs! Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 19, 2012

I had been looking for a new truck, preferrably a Ford F150, for several months and had visited several regional Ford/Chevy/GMC dealers. Not until I began working with Roberto did I finally have hope tha More

by swearengen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
Sep 21, 2012 -

The Frederick Motor Company responded

Thanks for the review! Sounds like we were able to exceed your expectations too. Enjoy your new F150 and please let us know if there is anything we can do for you. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 18, 2012

Sherry was very helpful. I originally called in to check on a vehicle that was in transit. She kept me updated daily with info on where the vehicle was at. Once the vehicle arrived, she made it a painless More

by markusaf81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Ryan
September 18, 2012

I was very impressed with the knowledge that Scott had about his vehicles but expecially impressed with this technical knowledge. Anything I asked about, he either had done his homework or knew where to More

by applepi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenfeld
Sep 21, 2012 -

The Frederick Motor Company responded

Thanks! It good to get some feedback on our preowned department also. I'm glad to hear Scott took such good care of you. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 17, 2012

Great price. Great service. Great cars. Great salesman. We've bought 5 cars from Andy. Each purchase has been a terrific experience. Andy has helped us pick the Ford and Subaru cars and trucks More

by DoesResearch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Messer, Andy Messer
Sep 18, 2012 -

The Frederick Motor Company responded

Thanks for letting us serve you... AGAIN! We really do appreciate all your purchases plus you took the time to write the great survey. Please let us know if there is anything you need. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 15, 2012

The dealer worked with me to get exactly the car options i wanted and did not try to focus only on in stock cars. They worked with me to get best price including telling me about a company discount i did no More

by peltierlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Ryan, Sherry Ryan
September 13, 2012

Janie was a great sales individual, I recently purchased a Ford Focus from her. She was very friendly and never pushy. She always took the time to meet and talk with my family. We have purchased two vehicle More

by mjones5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janie, Janie Silbernagel
Sep 13, 2012 -

The Frederick Motor Company responded

Thanks! We were thrilled that we were able to help you get in your first car. Plus it was pleasure to see your folks again. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 11, 2012

We have purchased four new vehicles from this dealer and this is the fifth. Everything about the process is great! They always have what we want, or can get it for us in a day or two. Prices are fair and c More

by rwregan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janie Silbernagel
Sep 13, 2012 -

The Frederick Motor Company responded

It was a pleasure to help you find that perfect new car again. Well almost perfect anyways, I am sorry we could not find a purple Edge. Thanks for letting us serve you! Rob Skora, General Sales Manager Jerry Lenga, Service Manager The Frederick Motor Company

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