The Frederick Motor Company
Frederick, MD
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637 Reviews of The Frederick Motor Company
This is my second vehicle purchase from Andy at The This is my second vehicle purchase from Andy at The Frederick Motor Company. He is friendly, provides information and options and is not pushy or a This is my second vehicle purchase from Andy at The Frederick Motor Company. He is friendly, provides information and options and is not pushy or aggressive in any way as far as making the sale. I have refered him and Frederick Motor Company to friends and relatives. My one friend just purchased an Edge from Andy within the last few months. More
My husband and I just purchased a 2013 Subaru Impreza from Frederick Motor Company and our salesperson was Sherry Ryan. Sherry was great! She is very knowlegeable and used her experience and knowledge from Frederick Motor Company and our salesperson was Sherry Ryan. Sherry was great! She is very knowlegeable and used her experience and knowledge in making sure she sold us the best car for us. She made us feel that she had our best interest at heart and we are very grateful to her. Our total experience purchasing the car went smoothly and everyone was very nice. Thanks Sherry!!!!! We love the car!! More
I had a very pleasnat experience with Sherry Ryan and others at this company. The Finance man, seemed rushed when going over the finance, warranty and extended warranty paperwork. The interior of the c others at this company. The Finance man, seemed rushed when going over the finance, warranty and extended warranty paperwork. The interior of the car could have been cleaner. Seemed like a rush job. But Sherry was great and was right there to help and answer all my questions. I enjoyed working with a woman associate. More
I had been looking for a new truck, preferrably a Ford F150, for several months and had visited several regional Ford/Chevy/GMC dealers. Not until I began working with Roberto did I finally have hope tha F150, for several months and had visited several regional Ford/Chevy/GMC dealers. Not until I began working with Roberto did I finally have hope that I was going to find the right truck for the right price. Roberto worked extremely hard for me to find the exact truck with all the features I wanted and even though I know I went in with a great offer from another Ford dealer, they kept their promise to beat any other Ford dealer's offer by $500. Not only did they beat their offer, Roberto was able to find some additional rebates for me that other dealers did not. Roberto is low pressure but works very hard in the background to make sure you are satisfied. It is wonderful to find a local dealer that I now can count on for future vehicle purchases that I know will treat me with respect, not pressure me, and give me the best deal possible without the confrontation and uncomfortableness that often-times goes with "making a deal." Even the part when you have to set down to sign the papers and talk about financing went extremely smooth and I think I was in and out in about 30 minutes. What a wonderful feeling not having to spend an entire afternoon buyng a vehicle. They keep their promises and they really work hard to make sure you are 100% satisfied. I highly recommend them, and ask for Roberto! More
Sherry was very helpful. I originally called in to check on a vehicle that was in transit. She kept me updated daily with info on where the vehicle was at. Once the vehicle arrived, she made it a painless on a vehicle that was in transit. She kept me updated daily with info on where the vehicle was at. Once the vehicle arrived, she made it a painless process. Couldnt have asked for a better "first new car purchase" experience (except if the vehicle was free, ha). More
I was very impressed with the knowledge that Scott had about his vehicles but expecially impressed with this technical knowledge. Anything I asked about, he either had done his homework or knew where to about his vehicles but expecially impressed with this technical knowledge. Anything I asked about, he either had done his homework or knew where to find the answer and did. The friendliness of the all the staff was more than just the day I looked at the car but also when I returned in followup visits. I was impressed enough to ask for extra business cards to hand out to my friends and brother. While I dreaded the whole new car process, Scott and the rest of the staff made the entire day much more inviting. Thank you. More
Great price. Great service. Great cars. Great salesman. We've bought 5 cars from Andy. Each purchase has been a terrific experience. Andy has helped us pick the Ford and Subaru cars and trucks salesman. We've bought 5 cars from Andy. Each purchase has been a terrific experience. Andy has helped us pick the Ford and Subaru cars and trucks that truly meet our family's needs. He knows the cars. He works with us to get the best price possible and the best financing available. He follows-up with phone calls to make sure the car or truck is all we'd hoped for and expected. Five cars is a lot. Sometimes we were buying because we wanted a new car. Sometimes we were buying because we had to. Each time Andy was there with a friendly smile, warm handshake, good cars and great prices. It's possible to get lucky and get a salesperson on his/her good day and get a good deal. That's not the way Andy and the sales managers at Frederick Motor Company do business. They're there for you before, during and after the sales, time and again. (Body shop is outstanding too. And, that's not usually a fun place to have to be.) More
The dealer worked with me to get exactly the car options i wanted and did not try to focus only on in stock cars. They worked with me to get best price including telling me about a company discount i did no i wanted and did not try to focus only on in stock cars. They worked with me to get best price including telling me about a company discount i did not know about. The limited service i have used had been great. More
Janie was a great sales individual, I recently purchased a Ford Focus from her. She was very friendly and never pushy. She always took the time to meet and talk with my family. We have purchased two vehicle a Ford Focus from her. She was very friendly and never pushy. She always took the time to meet and talk with my family. We have purchased two vehicles from Mrs. Silbernagel within this past year have honestly enjoyed doing business with her. The location of the dealership is easy to access in a in a good part of town. The selection on the lot was a good varierty of Subarus and Fords. I would recommend this dealership and more importantly Janie to friends and family. More
We have purchased four new vehicles from this dealer and this is the fifth. Everything about the process is great! They always have what we want, or can get it for us in a day or two. Prices are fair and c this is the fifth. Everything about the process is great! They always have what we want, or can get it for us in a day or two. Prices are fair and comparable with other dealers across the region and yet there is no need for haggling or dealing. We knew the price we wanted and got it. The service department is fantastic! Appointments are easy to get, and if it is an emergency they will fit us right in. The work is always completed on time and always done right. Their staff, from the sales staff, to service and management are a pleasure to deal with… very friendly and always go out of their way for the customers. More