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The Frederick Motor Company
Frederick, MD
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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637 Reviews of The Frederick Motor Company
November 07, 2012
We just purchased our 2nd and 3rd vehicles from Walter, he is a pleasure to work with and very thorough. Thanks so much for all your help and time you spent with us. he is a pleasure to work with and very thorough. Thanks so much for all your help and time you spent with us. More
by Heizmann
Employees Worked With
Walter Smith
November 05, 2012
We liked Mr. Grant Schley's sales style. He is very friendly, contacted us when needed. We will recommend him to our friends - potential buyers. friendly, contacted us when needed. We will recommend him to our friends - potential buyers. More
by Honza
Employees Worked With
Grant Schley
October 24, 2012
This dealership, and specifically Andy Messer, made buying a new vehicle easy and painless. I have purchased two vehicles from this dealership in the past 12 months and have been extremely satisfied e buying a new vehicle easy and painless. I have purchased two vehicles from this dealership in the past 12 months and have been extremely satisfied each time. Andy has been a joy to work with and is a top notch salesmen and asset to this dealership. I always recommend Ford products and this dealership to all my friends and family. The dealership may be small, but their competitive prices and selection are comparable to much larger institutions. More
by jstarosta
Employees Worked With
Andy Messer
October 14, 2012
Walter was very helpful throughout the entire process of factory ordering a 2013 Ford Mustang. He knew all of the in's and out's of the factory ordering process, which seems like it would be a difficult pro factory ordering a 2013 Ford Mustang. He knew all of the in's and out's of the factory ordering process, which seems like it would be a difficult process. Walter always presented himself in a kind way, and was very easy to ask any questions or bring up concerns. Walter was always responsive to any questions that were brought his way, whether it was in person, by email, or on the telephone. I will definitely be going to Frederick Motor Company the next time I need to buy a vehicle. More
by Mustang2013
Employees Worked With
Walter Smith
October 11, 2012
I ordered a new Focus ST from the Frederick Motor Company. From the very start every employee I dealt with was very helpful and friendly. My order came in on time with no problems what so ever. I jus Company. From the very start every employee I dealt with was very helpful and friendly. My order came in on time with no problems what so ever. I just picked up the car today and things couldn't have been smoother. The price was great, everything was efficient with no hang ups. I really cant say much else. It was one of the easiest car buying experiences I have had. The employees treated me as if I was family. Overall I would recommend this dealership if you are looking to buy a Ford or Subaru. More
by impretzle
Employees Worked With
Rob Skora, Walter Smith
October 10, 2012
My experience was exceptional. I was indecisive about what i wanted and they gave me the time to make up my mind without any hassels. Everyone was kind and understanding. Thank you for a great car buying what i wanted and they gave me the time to make up my mind without any hassels. Everyone was kind and understanding. Thank you for a great car buying experience. More
by cindysellers
Employees Worked With
Andy, Patrick, Andy Messer
October 07, 2012
Very good service and the salesperson showed great patience. All the way around the dealership was very friendly and answered all my questions. Good experience. patience. All the way around the dealership was very friendly and answered all my questions. Good experience. More
by Steve34
October 06, 2012
We were not the 'average' car buyer since my husband is disabled and we were looking for a vehicle that would be easy for him access and comfortable for him to ride in. I had been to many dealers in the ar disabled and we were looking for a vehicle that would be easy for him access and comfortable for him to ride in. I had been to many dealers in the area looking for a vehicle that would accomodate my husband's needs. My first visit to the dealership was by myself and, after explaining our needs to Sherry, she helped me look at several different choices and took me on two test drives for a comparison. I then returned with my husband for another LONG test drive in the Outback to see about his comfort during our drive. Sherry helped explain the seat adjustments and worked with us to obtain the best option for my husband's comfort. Since my husband was tired after our drive, Sherry suggested that we handle the pricing by email so he would not have to make another trip to the dealership. We were pleased that she was very sensitive to our limitations and we were pleased with the discount. There was one additional accessory that we asked for and Sherry immediately gave us the information and price and the decision was made.....BUY! Getting to the dealership to pick up the vehicle turned out to be a logistical problem for us and Sherry offered to drive to our home (25 minutes) in our new car and pick us up! I don't think we could get any better service than that! We were exceptionally pleased with our sales experience with Sherry. Often people will not take the time to explore the needs, ask questions and offer the type of service required by a disabled person. Not Sherry........she gets an A+ ! More
by J+J
Employees Worked With
Sherry Ryan
September 26, 2012
Lauren McMillion efficiently and knowledgably guided me through three test drives and rounds of feature questions for 2013 Ford Escape and a couple of other vehicles on Saturday. When departing the dealer through three test drives and rounds of feature questions for 2013 Ford Escape and a couple of other vehicles on Saturday. When departing the dealership I simply requested she email me her best offer price. On Monday she emailed in writing the .pdf of window sticker and a very nice discount. This was with one request, in writing. No run-arounds like other dealers had in my past. Lauren also has a great back-office staff that supported her quickly with financing and titling options. I decided to buy on Monday evening, emailed my insurance and credit ap, arrived to pick up vehicle Tuesday and all paperwork was completed except my signatures. Lauren went over the car in detail with me and I was in and out very quickly. Nice car! Bill Wright More
by BillWR
September 24, 2012
I worked with Thano for most of my questions and Lauren filled in when Thano was with another customer or not available. Both of these employees provided great customer service, were extremely friendly, an filled in when Thano was with another customer or not available. Both of these employees provided great customer service, were extremely friendly, and went above and beyond. I can not thank them enough for making this experience easy for me and helping answer all my questions. Keith helped me get a good price on the car that I purchased and Ron helped me with all the paperwork and getting me qualified for my loan. I could not thank everyone enough for making this so easy and less stressful during my car buying process. I would recommend this team from The Frederick Motor Company for your next vehicle purchase. More
by donkagin
