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Texan Buick GMC

Humble, TX

4.2
705 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

September 01, 2023

Very good service as usual. The young man was very helpful and kept me informed of the work being preformed. More

by SIMP8149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Sep 03, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

September 01, 2023

Lied to me about gap and extended warranty. Told me that Finance company required the warranty and gap the finance company called me and told me that was a lie More

by Adominguez8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 05, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Texan GMC Buick Team

August 31, 2023

I was very very upset with my service this go around you guys treated me really bad and I will not be returning to get my truck service from you guys the service tech was horrible and he lied to me about my More

by richardson6775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

August 31, 2023

Courteous. Makes you feel welcome. Makes you feel like family. Will buy next vehicle here. More

by JOE.IDLEBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

August 31, 2023

Great dealer made my purchase excellent experience and Miguel the salesman and finance Dept were excellent to work with More

by gbwadkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Texan GMC Buick Team

August 31, 2023

This was the best automotive buying experience I in my long tenure of car buying More

by chad3657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez, Madison Spencer, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

August 31, 2023

Humberto is always quick, friendly and helpful when needed. You need more of him! Thank you! More

by awest369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Texan GMC Buick Team

August 31, 2023

After two and one half weeks of looking for my car they found the right one for me More

by Jeannette.thompson1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel and Mario, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Texan GMC Buick Team

August 30, 2023

The Texan GMC service team always does a great job on the vehicle. Gunner is a top notch communicator and keeps me in the know as they work on action items. More

by BILLYCROY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner in service , Madison Spencer, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Billy, thank you for the awesome feedback! Gunner is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Texan GMC Buick Team

August 29, 2023

A large open layout that has a variety of different vehicles in stock and friendly staff More

by garyk1933
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Garcia, Beth Patlan
Report | Print
Aug 30, 2023 -

Texan Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Texan GMC Buick Team

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