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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

November 12, 2024

They sold me a wheel and tire warranty with my truck and when I took it in, I was told that my warranty doesn't cover the tires on my truck. The same tires that were on the truck when i bought it!! So they More

by Rocko79
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roy
November 05, 2024

I had a mixed experience. They did try to add 3K worth of warranties and protection packages to the price, but we managed to work our way past that and make a deal on a 2023 More

by Dutch2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Lupe and Vanessa
November 02, 2024

They do not take care of one's personal information here. Twice in the last year, since I purchased a car from them, they have mixed up my personal contact information with another customer. This has led to More

by Israel
Recommend Dealer
No
Employees Worked With
Bobby Garza, Ryan...
September 25, 2024

The only communication from our service associate has been sarcastic and rude! Hours go by between asking for an update and asking again then more hours then I have to contact the manager and finally I g More

by Crystal.devilbiss
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Itzel Rayo
September 18, 2024

Stop by on a Friday afternoon, because my wife wanted to see the new Buick envision. OSCAR LOPEZ was our sales associate. He was very helpful not pushy and honest! He definitely left a great impression... More

by Kendal Burns
Recommend Dealer
Yes
Employees Worked With
Oscar Lopez( sales)
July 13, 2024

Great customer service and I will definitely go back for another GMC truck or SUV More

by erichemphilljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
June 24, 2024

Worst service I ever have nothing of what I paid work and they just said could take from one day up to a year to receive parts More

by Salasrangel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager , Madison Spencer, Beth Patlan
June 17, 2024

EDIT: So, When I was there the time before last I bought the service package, which is really the only reason I returned. I dropped my car off on a Friday morning. and a tech didn't even look at it until Mo More

by ryan.reames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
erika gipson
May 22, 2024

Very professional and excellent customer service. I'm very satisfied with the treatment i have received. More

by esteph2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Figuroa
May 21, 2024

It was a great experience for me personally buying truck there. The 2nd time me visiting there More

by RAFAEL48.RG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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